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Alan Wilson

university of strathclyde

36H指数
238论文数
7.8K被引数
收录论文 27
发表时间
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Well-being creation by senior volunteers in a service provider context
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2022-12-29
err8
errOAAI
errShirahada, Kunio; Wilson, Alan
err分享
err收藏
A contingency-based approach to the nexus between international strategic brand management and export performance
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2022-09-01
err4
errOAAI
errPyper, Keith; Doherty, Anne Marie; Gounaris, Spiros; Wilson, Alan
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In search of the roots of corporate reputation management: Being a consistent corporate social performer
errBUSINESS ETHICS THE ENVIRONMENT & RESPONSIBILITY
IF4.2
err2021-09-03
err10
errOAAI
errPerez-Cornejo, Clara; Quevedo-Puente, Esther; Wilson, Alan
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Examining consumers' continuous usage of multichannel retailers' mobile applications检查消费者对多渠道零售商移动应用程序的持续使用情况
errPSYCHOLOGY & MARKETING
IF9.1
err2021-08-30
err37
errOAAI
errAl-Nabhani, Khalid; Wilson, Alan; McLean, Graeme
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Customer coproduction in healthcare service delivery: Examining the influencing effects of the social context
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2020-11-01
err13
errOAAI
errOsei-Frimpong, Kofi; McLean, Graeme; Wilson, Alan; Lemke, Fred
err分享
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Negative tweets and their impact on likelihood to recommend
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2020-09-01
err4
errOAAI
errBarhorst, Jennifer B.; Wilson, Alan; Brooks, Joshua
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Service encounter microblog word of mouth and its impact on firm reputation
errJOURNAL OF SERVICES MARKETING
IF4.5
err2020-05-29
err9
errOAAI
errBarhorst, Jennifer Brannon; Wilson, Alan; McLean, Graeme James; Brooks, Joshua
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How live chat assistants drive travel consumers' attitudes, trust and purchase intentions The role of human touch实时聊天助手如何推动旅游消费者的态度，信任和购买意愿人情味的作用
errinternational journal of hospitality management
IF9
err2020-04-16
err70
errOAAI
errMcLean, Graeme; Osei-Frimpong, Kofi; Wilson, Alan; Pitardi, Valentina
err分享
err收藏
Shopping in the digital world: Examining customer engagement through augmented reality mobile applications数字世界中的购物: 通过增强现实移动应用程序检查客户参与度
errCOMPUTERS IN HUMAN BEHAVIOR
IF8.9
err2019-12-01
err316
errOAAI
errMcLean, Graeme; Wilson, Alan
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Online public services usage and the elderly: Assessing determinants of technology readiness in Japan and the UK在线公共服务的使用和老年人: 评估日本和英国的技术就绪性决定因素
errTECHNOLOGY IN SOCIETY
IF12.5
err2019-08-01
err33
errOAAI
errShirahada, Kunio; Ho, Bach Quang; Wilson, Alan
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err收藏
Investigating the role of customers' perceptions of employee effort and justice in service recovery: A cross-cultural perspective
errEUROPEAN JOURNAL OF MARKETING
IF5.1
err2019-04-08
err35
errOAAI
errYani-de-Soriano, Mirella; Hanel, Paul H. P.; Vazquez-Carrasco, Rosario; Cambra-Fierro, Jesus; Wilson, Alan; Centeno, Edgar
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Developing a Mobile Applications Customer Experience Model (MACE) Implications for Retailers
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2018-04-01
err190
errOAAI
errMcLean, Graeme; Al-Nabhani, Khalid; Wilson, Alan
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Patient co-creation activities in healthcare service delivery at the micro level: The influence of online access to healthcare information
errTECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
IF13.3
err2018-01-01
err97
errOAAI
errOsei-Frimpong, Kofi; Wilson, Alan; Lemke, Fred
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err收藏
Evolving the online customer experience ... is there a role for online customer support?
errCOMPUTERS IN HUMAN BEHAVIOR
IF8.9
err2016-07-01
err93
errOAAI
errMcLean, Graeme; Wilson, Alan
err分享
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Service experiences and dyadic value co-creation in healthcare service delivery: a CIT approach
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2015-07-13
err74
errOAAI
errOsei-Frimpong, Kofi; Wilson, Alan; Owusu-Frimpong, Nana
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When do firms implement corporate social responsibility? A study of the Spanish construction and real-estate sector企业何时履行企业社会责任？对西班牙建筑和房地产行业的研究
errJOURNAL OF MANAGEMENT & ORGANIZATION
IF2.8
err2013-11-28
err13
PREAI
errCambra-Fierro, Jesus; Wilson, Alan; Polo-Redondo, Yolanda; Fuster-Mur, Ana; Eugenia Lopez-Perez, Maria
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Relative importance of satisfaction dimensions on service performance A developing country context
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2013-08-02
err27
PREAI
errFrimpong, Kwabena; Wilson, Alan
err分享
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Hospitality and Travel: The Nature and Implications of User-Generated Content酒店和旅游: 用户生成内容的性质和影响
errCORNELL HOSPITALITY QUARTERLY
IF3
err2012-07-16
err119
PREAI
errWilson, Alan; Murphy, Hilary; Cambra Fierro, Jesus
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Internal branding process: key mechanisms, outcomes and moderating factors
errEUROPEAN JOURNAL OF MARKETING
IF5.1
err2011-09-20
err192
PREAI
errPunjaisri, Khanyapuss; Wilson, Alan
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New Frontiers in Urban Analysis, in Honor of Atsuyuki Okabe
errJOURNAL OF REGIONAL SCIENCE
IF2.7
err2011-04-21
err0
PREAI
errWilson, Alan
err分享
err收藏

研究方向

暂无研究方向
合作学者
合作期刊
H
Heiner Evanschitzky
H 指数: 43 · 论文数: 219
J
Jesús Cambra‐Fierro
H 指数: 33 · 论文数: 118
P
Paul H. P. Hanel
H 指数: 31 · 论文数: 184
S
Spiros Gounaris
H 指数: 30 · 论文数: 17
C
Constantine Andriopoulos
H 指数: 24 · 论文数: 44
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