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Volkan Yeniaras

Faculty of Business

14H指数
40论文数
693被引数
收录论文 20
发表时间
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How frontline incivility shapes transactional and relational selling in retail一线不文明行为如何塑造零售领域的交易型销售和关系型销售
errJournal of Retailing
IF10.2
err2026-08-12
err0
PREAI
errVolkan Yeniaras; Fulya Acikgoz; Nesenur Altinigne; Meric Cemali
err分享
err收藏
Up and cross-selling to uncivil customers: The dual moderating roles of managerial directives and selling approaches对不文明客户进行向上销售和交叉销售：管理指令和销售策略的双重调节作用
errJournal of the Academy of Marketing Science
IF10.1
err2026-05-22
err0
PREAI
errVolkan Yeniaras; Meric Cemali; Nesenur Altinigne
err分享
err收藏
When firm-level connections corrupt the frontline: How political networks drive unethical selling and upselling behavior当公司层面的联系腐蚀前线：政治网络如何驱动不道德的销售和追加销售行为
errIndustrial Marketing Management
IF7.5
err2025-11-10
err0
PREAI
errVolkan Yeniaras; Fulya Acikgoz
err分享
err收藏
From Managers to Employees to Customers: The Hidden Toll of Technology-Induced Workload从管理者到员工再到客户：技术引发的工作量造成的隐性代价
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2025-04-18
err0
PREAI
errBulent Menguc; Seigyoung Auh; Aypar Uslu; Volkan Yeniaras
err分享
err收藏
Cross-selling challenges and opportunities: navigating managerial expectations, emotional exhaustion, and sales performance
errJOURNAL OF MARKETING THEORY AND PRACTICE
IF5.3
err2024-10-06
err1
PREAI
errYeniaras, Volkan; Kaya, Ilker; Eyiusta, Ceyda Maden
err分享
err收藏
Understanding the role of serial acquisition and subsidiary autonomy in providing value within servitizing industrial networks
errJOURNAL OF BUSINESS & INDUSTRIAL MARKETING
IF4.3
err2024-02-12
err0
PREAI
errGolgeci, Ismail; Kurt, Yusuf; Vashchillo-Mollett, Ksenia; Goduscheit, Rene Chester; Arslan, Ahmad; Yeniaras, Volkan
err分享
err收藏
Exploring the dark side of managerial upselling emphasis: Exploratory and exploitative learning's moderating roles in salesperson emotional exhaustion and performance
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2024-02-01
err5
PREAI
errYeniaras, Volkan; Golgeci, Ismail; Kaya, Ilker
err分享
err收藏
When does boundary-spanner burnout connect participation and customer relationship performance? The role of the firm's network centrality and network density
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2023-07-01
err7
PREAI
errYeniaras, Volkan; Golgeci, Ismail
err分享
err收藏
Effects of relational ties paradox on financial and non-financial consequences of servitization: Roles of organizational flexibility and improvisation
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2021-11-01
err23
PREAI
errYeniaras, Volkan; Di Benedetto, Anthony; Dayan, Mumin
err分享
err收藏
Relational governance, strategic planning and firm performance
errMARKETING INTELLIGENCE & PLANNING
IF5.4
err2021-08-23
err2
PREAI
errYeniaras, Volkan; Kaya, Ilker
err分享
err收藏
Customer prioritization, product complexity and business ties: implications for job stress and customer service performance
errJOURNAL OF BUSINESS & INDUSTRIAL MARKETING
IF4.3
err2021-06-09
err12
PREAI
errYeniaras, Volkan; Kaya, Ilker
err分享
err收藏
Relational governance, organizational unlearning and learning: implications for performance
errJOURNAL OF BUSINESS & INDUSTRIAL MARKETING
IF4.3
err2020-10-13
err21
PREAI
errYeniaras, Volkan; Di Benedetto, Anthony; Kaya, Ilker; Dayan, Mumin
err分享
err收藏
The effects of complementarity of knowledge and capabilities on joint innovation capabilities and service innovation: The role of competitive intensity and demand uncertainty
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2020-08-01
err60
PREAI
errNdubisi, Nelson Oly; Dayan, Mumin; Yeniaras, Volkan; Al-hawari, Mohammad
err分享
err收藏
Mixed effects of business and political ties in planning flexibility: Insights from Turkey
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2020-05-01
err25
PREAI
errYeniaras, Volkan; Kaya, Ilker; Dayan, Mumin
err分享
err收藏
The effects of social ties on innovation behavior and new product performance in emerging economies: evidence from Turkey
errJOURNAL OF BUSINESS & INDUSTRIAL MARKETING
IF4.3
err2020-04-08
err21
errOAAI
errYeniaras, Volkan; Kaya, Ilker; Ashill, Nick
err分享
err收藏
The role of climate: implications for service employee engagement and customer service performance
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2017-03-18
err111
PREAI
errMenguc, Bulent; Auh, Seigyoung; Yeniaras, Volkan; Katsikeas, Constantine S.
err分享
err收藏
Is market learning the missing link between family involvement - firm performance relationship? A resource-based perspective
errINTERNATIONAL ENTREPRENEURSHIP AND MANAGEMENT JOURNAL
IF3.9
err2016-10-18
err18
PREAI
errYeniaras, Volkan; Sener, Pinar; Unver, Suheyl
err分享
err收藏
Religiosity and Life Satisfaction: A Multi-dimensional Approach
errJOURNAL OF HAPPINESS STUDIES
IF3.3
err2016-09-28
err39
PREAI
errYeniaras, Volkan; Akarsu, Tugra Nazli
err分享
err收藏
Revisiting the Mediating Effect of Entrepreneurial Behaviour on Proactiveness - Performance Relationship: The Role of Business Ties and Competitive Intensity
errEUROPEAN MANAGEMENT REVIEW
IF2.8
err2016-08-23
err31
PREAI
errYeniaras, Volkan; Unver, Suheyl
err分享
err收藏
Redefining Confidence for Consumer Behavior Research
errPSYCHOLOGY & MARKETING
IF9.1
err2014-04-22
err26
PREAI
errSimintiras, Antonis C.; Yeniaras, Volkan; Oney, Emrah; Bahia, Tajinder K.
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
C
Constantine S. Katsikeas
H 指数: 57 · 论文数: 187
A
Ahmad Arslan
H 指数: 46 · 论文数: 345
B
Bülent Mengüç
H 指数: 44 · 论文数: 106
S
Seigyoung Auh
H 指数: 39 · 论文数: 84
İ
İsmail Gölgeci̇
H 指数: 38 · 论文数: 139
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