Glenn B. Voss - Publications, H-index & Citations

Glenn B. Voss

North Carolina State University

23H指数

49论文数

9.6K被引数

收录论文 19

发表时间

Advancing customer diversity, equity, and inclusion: Measurement, stakeholder influence, and the role of marketing 推进客户多样性、公平性和包容性: 衡量、利益相关者影响和营销的作用

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2022-06-29

PREAI

Park, Young Woong; Voss, Glenn B.; Voss, Zannie Giraud

Strategic Ambidexterity in Small and Medium-Sized Enterprises: Implementing Exploration and Exploitation in Product and Market Domains 中小企业的战略双智性: 在产品和市场领域实施探索和开发

ORGANIZATION SCIENCE

IF5.4

2013-10-01

333

PREAI

Voss, Glenn B.; Voss, Zannie Giraud

Enough Is Enough! The Fine Line in Executing Multichannel Relational Communication

JOURNAL OF MARKETING

IF10.4

2011-07-01

113

PREAI

Godfrey, Andrea; Seiders, Kathleen; Voss, Glenn B.

How Complementarity and Substitution Alter the Customer Satisfaction-Repurchase Link

JOURNAL OF MARKETING

IF10.4

2010-11-01

122

PREAI

Voss, Glenn B.; Godfrey, Andrea; Seiders, Kathleen

How do price range shoppers differ from reference price point shoppers?价格范围购物者与参考价格点购物者有何不同？

JOURNAL OF BUSINESS RESEARCH

IF9.8

2009-01-01

PREAI

Moon, Sangkil; Voss, Glenn

Competitive Density and the Customer Acquisition-Retention Trade-Off

JOURNAL OF MARKETING

IF10.4

2008-11-01

PREAI

Voss, Glenn B.; Voss, Zannie Giraud

SERVCON: Development and validation of a multidimensional service convenience scale SERVCON: 多维服务便利量表的开发和验证

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2007-02-03

332

PREAI

Seiders, Kathleen; Voss, Glenn B.; Godfrey, Andrea L.; Grewal, Dhruv

Organizational identity and firm performance: What happens when leaders disagree about who we are?

ORGANIZATION SCIENCE

IF5.4

2006-12-01

166

PREAI

Voss, Zannie Giraud; Cable, Daniel M.; Voss, Glenn B.

Aligning innovation with market characteristics in the nonprofit professional theater industry

JOURNAL OF MARKETING RESEARCH

IF5

2006-05-01

PREAI

Voss, GB; Montoya-Weiss, M; Voss, ZG

Do satisfied customers buy more? Examining moderating influences in a retailing context 满意的顾客购买更多吗？检查零售环境中的调节影响

JOURNAL OF MARKETING

IF10.4

2005-10-01

644

PREAI

Seiders, K; Voss, GB; Grewal, D; Godfrey, AL

An empirical examination of the complex relationships between entrepreneurial orientation and stakeholder support

EUROPEAN JOURNAL OF MARKETING

IF5.1

2005-09-01

114

PREAI

Voss, Zannie Giraud; Voss, Glenn B.; Moorman, Christine

Determinants of online channel use and overall satisfaction with a relational, multichannel service provider

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2003-09-01

528

PREAI

Montoya-Weiss, MM; Voss, GB; Grewal, D

Formulating interesting research questions

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2003-06-01

PREAI

Voss, GB

Exploring the effect of retail sector and firm characteristics on retail price promotion strategy

JOURNAL OF RETAILING

IF10.2

2003-01-01

PREAI

Voss, GB; Seiders, K

The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores

JOURNAL OF RETAILING

IF10.2

2003-01-01

431

PREAI

Grewal, D; Baker, J; Levy, M; Voss, GB

The influence of multiple store environment cues on perceived merchandise value and patronage intentions

JOURNAL OF MARKETING

IF10.4

2002-04-01

1.5K

PREAI

Baker, J; Parasuraman, A; Grewal, D; Voss, GB

Linking organizational values to relationships with external constituents: A study of nonprofit professional theatres

ORGANIZATION SCIENCE

IF5.4

2000-06-01

120

PREAI

Voss, GB; Cable, DM; Voss, ZG

Strategic orientation and firm performance in an artistic environment

JOURNAL OF MARKETING

IF10.4

2000-01-01

443

PREAI

Voss, GB; Voss, ZG

The roles of price, performance, and expectations in determining satisfaction in service exchanges

JOURNAL OF MARKETING

IF10.4

1998-10-01

426

PREAI

Voss, GB; Parasuraman, A; Grewal, D

研究方向