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J

J. Joseph Cronin

State University System of Florida

34H-index
118Paper Count
3.4WCitation Count
Published Papers 21
Publication Date
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Customer loyalty: A refined conceptualization, measurement, and model
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2024-11-01
err0
PREAI
errBourdeaua, Brian L.; Croninb, J. Joseph; Voorhees, Clay M.
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The other extreme of the circumplex of emotion: an investigation of consumer outrage
errJOURNAL OF SERVICES MARKETING
IF4.5
err2024-01-09
err0
PREAI
errBourdeau, Brian L.; Cronin, J. Joseph; Padgett, Daniel T.; Voorhees, Clay M.; White, Kimberley
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errSave
Sport event innovativeness: Conceptualization, measurement, and its impact on consumer behavior
errSPORT MANAGEMENT REVIEW
IF3.8
err2021-02-03
err64
PREAI
errYoshida, Masayuki; James, Jeffrey D.; Cronin, J. Joseph, Jr.
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errSave
Customer-company identification transfer across service alliances
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2018-01-08
err3
PREAI
errWolter, Jeremy S.; Landers, V. Myles; Brach, Simon; Cronin, J. Joseph
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errSave
Creating Ultimate Customer Loyalty Through Loyalty Conviction and Customer-Company Identification
errJOURNAL OF RETAILING
IF10.2
err2017-12-01
err72
PREAI
errWolter, Jeremy S.; Bock, Dora; Smith, Jeffery S.; Cronin, J. Joseph, Jr.
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errSave
Unique influences of cognitive and affective customer-company identification
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2017-09-01
err11
PREAI
errWolter, Jeremy S.; Cronin, J. Joseph, Jr.
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errSave
Adjusting the Warm-Glow Thermostat: How Incentivizing Participation in Voluntary Green Programs Moderates Their Impact on Service Satisfaction
errJOURNAL OF MARKETING
IF10.4
err2016-07-01
err99
PREAI
errGiebelhausen, Michael; Chun, HaeEun Helen; Cronin, J. Joseph, Jr.; Hult, G. Tomas M.
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Symbolic drivers of consumer-brand identification and disidentification
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2016-02-01
err111
PREAI
errWolter, Jeremy S.; Brach, Simon; Cronin, J. Joseph, Jr.; Bonn, Mark
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Do Environmental Sustainable Practices of Organic Wine Suppliers Affect Consumers' Behavioral Intentions? The Moderating Role of Trust
errCORNELL HOSPITALITY QUARTERLY
IF3
err2015-03-26
err113
PREAI
errBonn, Mark A.; Cronin, J. Joseph, Jr.; Cho, Meehee
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Re-conceptualizing cognitive and affective customer-company identification: the role of self-motives and different customer-based outcomes
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2015-01-09
err57
PREAI
errWolter, Jeremy S.; Cronin, J. Joseph, Jr.
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errSave
The Role of Corporate Social Responsibility in Consumer Evaluation of Nutrition Information Disclosure by Retail Restaurants
errJOURNAL OF BUSINESS ETHICS
IF6.7
err2014-06-03
err24
PREAI
errYe, Christine; Cronin, J. Joseph, Jr.; Peloza, John
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Against the Green: A Multi-method Examination of the Barriers to Green Consumption
errJOURNAL OF RETAILING
IF10.2
err2013-03-01
err578
PREAI
errGleim, Mark R.; Smith, Jeffery S.; Andrews, Demetra; Cronin, J. Joseph, Jr.
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Weaving webs of innovation
errINTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
IF7.4
err2013-01-04
err15
PREAI
errFox, Gavin L.; Smith, Jeffery S.; Cronin, J. Joseph, Jr.; Brusco, Michael
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errSave
Green marketing strategies: an examination of stakeholders and the opportunities they present
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2010-10-06
err459
PREAI
errCronin, J. Joseph, Jr.; Smith, Jeffery S.; Gleim, Mark R.; Ramirez, Edward; Martinez, Jennifer Dawn
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Worth waiting for: increasing satisfaction by making consumers wait
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2010-09-23
err71
PREAI
errGiebelhausen, Michael D.; Robinson, Stacey G.; Cronin, J. Joseph, Jr.
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errSave
THE IMPLICATIONS OF THIRD-PARTY CUSTOMER COMPLAINING FOR ADVERTISING EFFORTS
errJOURNAL OF ADVERTISING
IF7
err2010-07-01
err7
PREAI
errCronin, J. Joseph, Jr.; Fox, Gavin L.
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errSave
It Depends Moderating the Relationships Among Perceived Waiting Time, Anger, and Regret
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2009-05-18
err61
PREAI
errVoorhees, Clay M.; Baker, Julie; Bourdeau, Brian L.; Brocato, E. Deanne; Cronin, J. Joseph, Jr.
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errSave
The impact of involvement on key service relationships
errJOURNAL OF SERVICES MARKETING
IF4.5
err2009-04-24
err48
PREAI
errBaker, Thomas L.; Cronin, J. Joseph, Jr.; Hopkins, Christopher D.
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Modeling service alliances: An exploratory investigation of spillover effects in service partnerships
errSTRATEGIC MANAGEMENT JOURNAL
IF7.2
err2007-03-16
err51
PREAI
errBourdeau, Brian L.; Cronin, J. Joseph, Jr.; Voorhees, Clay M.
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errSave
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
errJOURNAL OF RETAILING
IF10.2
err2000-06-01
err4.1K
PREAI
errCronin, JJ Jr; Brady, MK; Hult, GTM
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errSave

Research Directions

No research directions
Co-authors
Cooperation Journals
G
G. Tomas M. Hult
H-index: 92 · Papers: 310
J
Jeffrey James
H-index: 50 · Papers: 398
M
Mark A. Bonn
H-index: 43 · Papers: 130
M
Michael J. Brusco
H-index: 41 · Papers: 191
M
Michael K. Brady
H-index: 37 · Papers: 112
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