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W
Willemijn van Dolen
university of amsterdam
27
H-index
75
Paper Count
4.0K
Citation Count
0
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Published Papers
27
Publication Date
Publication Date
Impact Factor
Citations
The A-VO-S Map for Sustainability Marketing: A Scoping Review and Evidence Map
Sustainability
IF
3.3
2026-02-01
0
OA
AI
Rhea Lee Shia Goh; Andrea Weihrauch; Willemijn van Dolen
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Reducing without losing: Reduced consumption and its implications for well-being
SUSTAINABLE PRODUCTION AND CONSUMPTION
IF
9.6
2024-03-01
4
OA
AI
Vollebregt, Madeleine; Mugge, Ruth; Thuerridl, Carina; van Dolen, Willemijn
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Simplicity is not key: Understanding firm-generated social media images and consumer liking
INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING
IF
7.5
2022-09-01
19
PRE
AI
Overgoor, Gijs; Rand, William; van Dolen, Willemijn; Mazloom, Masoud
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What You Feel, Is What You Like Influence of Message Appeals on Customer Engagement on Instagram
JOURNAL OF INTERACTIVE MARKETING
IF
7.8
2022-02-15
170
PRE
AI
Rietveld, Robert; van Dolen, Willemijn; Mazloom, Masoud; Worring, Marcel
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Child helplines: exploring determinants and boundary conditions of volunteer encounter satisfaction
JOURNAL OF SERVICES MARKETING
IF
4.5
2020-04-10
3
OA
AI
Siegel, Joshua; van Dolen, Willemijn
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Texting at a Child Helpline: How Text Volume, Session Length and Duration, Response Latency, and Waiting Time Are Associated with Counseling Impact
CYBERPSYCHOLOGY BEHAVIOR AND SOCIAL NETWORKING
IF
3.9
2020-04-01
11
OA
AI
Sindahl, Trine Natasja; van Dolen, Willemijn
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Consumer Engagement with Brand Posts on Social Media in Consecutive Stages of the Customer Journey
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE
IF
3.8
2020-01-01
77
PRE
AI
Demmers, Joris; Weltevreden, Jesse W. J.; van Dolen, Willemijn M.
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The influence of in-store personnel on online store value: An analogical transfer perspective
PSYCHOLOGY & MARKETING
IF
9.1
2018-11-13
16
PRE
AI
Verhagen, Tibert; van Dolen, Willemijn; Merikivi, Jani
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Handling Consumer Messages on Social Networking Sites: Customer Service or Privacy Infringement?
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE
IF
3.8
2018-02-16
21
OA
AI
Demmers, Joris; Van Dolen, Willemijn M.; Weltevreden, Jesse W. J.
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Child helplines: how social support and controllability influence service quality and well-being
JOURNAL OF SERVICES MARKETING
IF
4.5
2017-07-10
16
PRE
AI
van Dolen, Willemijn; Weinberg, Charles B.
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Making Online Products More Tangible: The Effect of Product Presentation Formats on Product Evaluations
CYBERPSYCHOLOGY BEHAVIOR AND SOCIAL NETWORKING
IF
3.9
2016-07-01
35
PRE
AI
Verhagen, Tibert; Vonkeman, Charlotte; van Dolen, Willemijn
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When red means go: Non-normative effects of red under sensation seeking
JOURNAL OF CONSUMER PSYCHOLOGY
IF
6.1
2016-05-06
22
PRE
AI
Mehta, Ravi; Demmers, Joris; van Dolen, Willemijn M.; Weinberg, Charles B.
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Microfoundations of Partnerships: Exploring the Role of Employees in Trickle Effects
JOURNAL OF BUSINESS ETHICS
IF
6.7
2015-06-24
20
OA
AI
Kolk, Ans; Vock, Marlene; van Dolen, Willemijn
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Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters*
JOURNAL OF COMPUTER-MEDIATED COMMUNICATION
IF
5.7
2014-02-17
240
OA
AI
Verhagen, Tibert; van Nes, Jaap; Feldberg, Frans; van Dolen, Willemijn
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On the Role of Social Media in the 'Responsible' Food Business: Blogger Buzz on Health and Obesity Issues
JOURNAL OF BUSINESS ETHICS
IF
6.7
2013-11-27
38
OA
AI
Lee, Hsin-Hsuan Meg; Van Dolen, Willemijn; Kolk, Ans
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Changing behaviour through business-nonprofit collaboration? Consumer responses to social alliances
EUROPEAN JOURNAL OF MARKETING
IF
5.1
2013-09-20
20
OA
AI
Vock, Marlene; van Dolen, Willemijn; Kolk, Ans
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Micro-Level Interactions in Business-Nonprofit Partnerships
BUSINESS & SOCIETY
IF
6
2013-02-18
16
OA
AI
Vock, Marlene; van Dolen, Willemijn; Kolk, Ans
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The influence of unemployment and divorce rate on child help-seeking behavior about violence, relationships, and other issues
CHILD ABUSE & NEGLECT
IF
3.4
2013-02-01
13
PRE
AI
van Dolen, Willemijn M.; Weinberg, Charles B.; Ma, Leiming
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Understanding Willingness to Pay for Social Network Sites
JOURNAL OF SERVICE RESEARCH
IF
8.6
2013-01-29
72
PRE
AI
Vock, Marlene; van Dolen, Willemijn; de Ruyter, Ko
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A Fat Debate on Big Food? UNRAVELING BLOGOSPHERE REACTIONS
CALIFORNIA MANAGEMENT REVIEW
IF
7.3
2012-10-01
9
OA
AI
Kolk, Ans; Lee, Hsin-Hsuan Meg; Van Dolen, Willemijn
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Research Directions
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Co-authors
Cooperation Journals
W
William Rand
H-index: 75 · Papers: 329
A
Ans Kolk
H-index: 70 · Papers: 293
K
Ko de Ruyter
H-index: 60 · Papers: 237
D
David De Cremer
H-index: 47 · Papers: 239
K
Ko de Ruyter
H-index: 46 · Papers: 131
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