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J
Jacquelyn S. Thomas
Southern Methodist University
18
H-index
36
Paper Count
4.5K
Citation Count
0
Related Insights
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Published Papers
14
Publication Date
Publication Date
Impact Factor
Citations
Invited Commentary-?How Support for Black Lives Matter Impacts Consumer Responses on Social Media?
the academy of marketing science
IF
4.9
2022-11-01
3
PRE
AI
Thomas, Jacquelyn S.; Chintagunta, Pradeep K.
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Email Marketing as a Tool for Strategic Persuasion
JOURNAL OF INTERACTIVE MARKETING
IF
7.8
2022-05-25
15
PRE
AI
Thomas, Jacquelyn S.; Chen, Chaoqun; Iacobucci, Dawn
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Investigating the Role of Product Assortment in Technology-Enabled Sales Platforms
JOURNAL OF INTERACTIVE MARKETING
IF
7.8
2022-01-31
5
PRE
AI
Thomas, Jacquelyn S.; Jap, Sandy D.; Dillon, William R.; Briesch, Richard A.
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Customer win-back: the role of attributions and perceptions in customers' willingness to return
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF
10.1
2015-06-16
50
PRE
AI
Pick, Doreen; Thomas, Jacquelyn S.; Tillmanns, Sebastian; Krafft, Manfred
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Investigating the Relationship Between the Content of Online Word of Mouth, Advertising, and Brand Performance
the academy of marketing science
IF
4.9
2014-03-01
159
PRE
AI
Gopinath, Shyam; Thomas, Jacquelyn S.; Krishnamurthi, Lakshman
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Strategic Assortment Decisions in Information-Intensive and Turbulent Environments
JOURNAL OF RETAILING
IF
10.2
2011-07-01
41
PRE
AI
Dekimpe, Marnik G.; Gielens, Katrijn; Raju, Jagmohan; Thomas, Jacquelyn S.
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Toward an understanding of industry commoditization: Its nature and role in evolving marketing competition
INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING
IF
7.5
2010-06-01
81
PRE
AI
Reimann, Martin; Schilke, Oliver; Thomas, Jacquelyn S.
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Customer relationship management and firm performance: the mediating role of business strategy
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF
10.1
2009-08-12
168
PRE
AI
Reimann, Martin; Schilke, Oliver; Thomas, Jacquelyn S.
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Investigating cross-buying and customer loyalty
JOURNAL OF INTERACTIVE MARKETING
IF
7.8
2008-11-01
66
PRE
AI
Reinartz, Werner; Thomas, Jacquelyn S.; Bascoul, Ganael
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Challenges and opportunities in multichannel customer management
JOURNAL OF SERVICE RESEARCH
IF
8.6
2006-11-01
729
PRE
AI
Neslin, Scott A.; Grewal, Dhruv; Leghorn, Robert; Shankar, Venkatesh; Teerling, Marije L.; Thomas, Jacquelyn S.; Verhoef, Peter C.
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Managing marketing communications with multichannel customers
JOURNAL OF MARKETING
IF
10.4
2005-10-01
185
OA
AI
Thomas, JS; Sullivan, UY
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Balancing acquisition and retention resources to maximize customer profitability
JOURNAL OF MARKETING
IF
10.4
2005-01-01
455
PRE
AI
Reinartz, W; Thomas, JS; Kumar, V
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Recapturing lost customers
JOURNAL OF MARKETING RESEARCH
IF
5
2004-02-01
131
PRE
AI
Thomas, JS; Blattberg, RC; Fox, EJ
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A methodology for linking customer acquisition to customer retention
JOURNAL OF MARKETING RESEARCH
IF
5
2001-05-01
202
PRE
AI
Thomas, JS
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Research Directions
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Co-authors
Cooperation Journals
D
Dhruv Grewal
H-index: 100 · Papers: 361
P
Peter C. Verhoef
H-index: 73 · Papers: 316
P
Pradeep K. Chintagunta
H-index: 68 · Papers: 297
S
Scott A. Neslin
H-index: 57 · Papers: 179
M
Marnik G. Dekimpe
H-index: 52 · Papers: 248
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