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N

Nancy V. Wünderlich

Technical University of Berlin

20H指数
70论文数
3.5K被引数
收录论文 18
发表时间
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Beyond the Human: Animals as Facilitators and Subjects of Multispecies Inclusion超越人类：动物作为跨物种包容性的促进者和主体
errJOURNAL OF PUBLIC POLICY & MARKETING
IF4.7
err2026-06-10
err0
PREAI
errNancy V. Wünderlich; Henna Syrjälä; Julia Rötzmeier-Keuper; David A. Fennel; Julie Emontspool
err分享
err收藏
Continuous value shaping: A boundary concept for innovating service innovation approaches连续值塑造：服务创新方法创新的一个边界概念
errELECTRONIC MARKETS
IF6.8
err2025-04-01
err0
errOAAI
errBoehmann, Tilo; Roth, Angela; Satzger, Gerhard; Benz, Carina; Beverungen, Daniel; Boes, Andreas; Breidbach, Christoph; Gersch, Martin; Gudergan, Gerhard; Hogreve, Jens; Kurtz, Christian; Langes, Barbara; Leimeister, Jan Marco; Lewandowski, Tom; Meiren, Thomas; Naegele, Rainer; Paluch, Stefanie; Peters, Christoph; Poeppelbuss, Jens; Robra-Bissantz, Susanne; Schultz, Carsten; Schumann, Jan H.; Wirtz, Jochen; Wuenderlich, Nancy V.
err分享
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How to use emerging service technologies to enhance customer centricity in business-to-business contexts: A conceptual framework and research agenda如何利用新兴服务技术增强业务流程中的客户中心性：一个概念框架和研究议程
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2025-04-01
err0
errOAAI
errWuenderlich, Nancy, V; Blut, Markus; Brock, Christian; Heirati, Nima; Jensen, Marcus; Paluch, Stefanie; Roetzmeier-Keuper, Julia; Toth, Zsofia
err分享
err收藏
Who Am I Here? Care Consumers' Identity Processes and Family Caregiver Interventions in the Elderscape
errJOURNAL OF CONSUMER RESEARCH
IF6.4
err2024-07-17
err0
PREAI
errRoetzmeier-Keuper, Julia; Wuenderlich, Nancy, V
err分享
err收藏
Facilitating retail customers' use of AI-based virtual assistants: A meta-analysis促进零售客户使用基于人工智能的虚拟助手: 一项元分析
errJOURNAL OF RETAILING
IF10.2
err2024-06-01
err5
errOAAI
errBlut, Markus; Wuenderlich, Nancy, V; Brock, Christian
err分享
err收藏
Enhancing corporate brands through service robots: The impact of anthropomorphic design metaphors on corporate brand perceptions通过服务机器人提升企业品牌: 拟人化设计隐喻对企业品牌认知的影响
errJOURNAL OF PRODUCT INNOVATION MANAGEMENT
IF8
err2024-02-24
err1
errOAAI
errWuenderlich, Nancy V.; Blut, Markus; Brock, Christian
err分享
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Understanding intra- and interorganizational paradoxes inhibiting data access in digital servitization
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2022-08-01
err18
PREAI
errEggert, Curd-Georg; Winkler, Corinna; Volkmann, Anne; Schumann, Jan H.; Wuenderlich, Nancy, V
err分享
err收藏
A Seasonal Model with Dropout to Improve Forecasts of Purchase Levels
errJOURNAL OF INTERACTIVE MARKETING
IF7.8
err2022-05-19
err2
PREAI
errWunderlich, Robin; Wunderlich, Nancy V.; Wangenheim, Florian V.
err分享
err收藏
Animals in our Lives: An Interactive Well-Being Perspective我们生活中的动物: 互动福祉视角
errJOURNAL OF MACROMARKETING
IF2.3
err2021-01-18
err14
errOAAI
errWunderlich, Nancy V.; Mosteller, Jill; Beverland, Michael B.; Downey, Hilary; Kraus, Karen; Lin, Meng-Hsien (Jenny); Syrjala, Henna
err分享
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Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI理解服务提供中的拟人化: 物理机器人、聊天机器人和其他人工智能的荟萃分析
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2021-01-06
err453
errOAAI
errBlut, Markus; Wang, Cheng; Wuenderlich, Nancy V.; Brock, Christian
err分享
err收藏
Transforming into a platform provider: strategic options for industrial smart service providers
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-09-07
err29
PREAI
errBeverungen, Daniel; Kundisch, Dennis; Wuenderlich, Nancy
err分享
err收藏
Understanding the customer experience with smart services
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-07-06
err34
PREAI
errGoncalves, Luisa; Patricio, Lia; Grenha Teixeira, Jorge; Wuenderlich, Nancy V.
err分享
err收藏
Is paid search overrated? When bricks-and-mortar-only retailers should not use paid search
errELECTRONIC MARKETS
IF6.8
err2018-02-18
err2
PREAI
errSchlangenotto, Darius; Kundisch, Dennis; Wuenderlich, Nancy V.
err分享
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Reflections on context in service research
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2016-03-21
err43
errOAAI
errVoss, Chris; Perks, Helen; Sousa, Rui; Witell, Lars; Wuenderlich, Nancy V.
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err收藏
Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits联盟忠诚计划中服务失败的溢出效应: 特殊待遇福利的缓冲效应
errJOURNAL OF RETAILING
IF10.2
err2014-03-01
err62
errOAAI
errSchumann, Jan H.; Wuenderlich, Nancy V.; Evanschitzky, Heiner
err分享
err收藏
Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops
errJOURNAL OF RETAILING
IF10.2
err2012-09-01
err42
PREAI
errEvanschitzky, Heiner; v Wangenheim, Florian; Wuenderlich, Nancy V.
err分享
err收藏
High Tech and High Touch: A Framework for Understanding User Attitudes and Behaviors Related to Smart Interactive Services
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2012-06-11
err219
PREAI
errWuenderlich, Nancy V.; Wangenheim, Florian V.; Bitner, Mary Jo
err分享
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Technology mediation in service delivery: A new typology and an agenda for managers and academics
errTECHNOVATION
IF10.9
err2012-02-01
err82
PREAI
errSchumann, Jan H.; Wuenderlich, Nancy V.; Wangenheim, Florian
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
C
Christoph Peters
H 指数: 74 · 论文数: 389
J
Jochen Wirtz
H 指数: 70 · 论文数: 359
C
Chris Voss
H 指数: 59 · 论文数: 159
J
Jan Marco Leimeister
H 指数: 59 · 论文数: 1.1K
M
Michaël Beverland
H 指数: 49 · 论文数: 274
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