Michael C. Peasley - Publications, H-index & Citations

Michael C. Peasley

Middle Tennessee State University

8H指数

28论文数

304被引数

收录论文 7

发表时间

Inside the call: How customer service agent warmth and competence shape customer reactions 电话内部: 客户服务代理的热情和能力如何塑造客户的反应

Journal of the Academy of Marketing Science

IF10.1

2026-04-20

PREAI

Michael C. Peasley; Carlos Bauer; Bryan Hochstein; Daniel G. Bachrach; Ashutosh Patil

Leveraging cultural orientations to drive revenue growth in lateral exchange markets 利用文化取向推动横向交换市场的收入增长

JOURNAL OF MARKETING THEORY AND PRACTICE

IF5.3

2025-11-01

PREAI

Peasley, Michael C.

The early-tenure salesperson: sales effort and sales growth during the ramp-up period

JOURNAL OF PERSONAL SELLING & SALES MANAGEMENT

IF3.5

2024-03-12

PREAI

Peasley, Michael C.; Hochstein, Bryan

Best practices in Analytic Network Process studies

EXPERT SYSTEMS WITH APPLICATIONS

IF7.5

2020-11-01

PREAI

Mu, Enrique; Cooper, Orrin; Peasley, Michael

Processing Contradictory CSR Information: The Influence of Primacy and Recency Effects on the Consumer-Firm Relationship

JOURNAL OF BUSINESS ETHICS

IF6.7

2020-04-25

PREAI

Peasley, Michael C.; Woodroof, Parker J.; Coleman, Joshua T.

The impact of adverse life events on salesperson relationships with customers

JOURNAL OF BUSINESS & INDUSTRIAL MARKETING

IF4.3

2020-01-27

PREAI

Rangarajan, Deva; Peasley, Michael; Paesbrugghe, Bert; Srivastava, Rajesh, V; Stewart, Geoffrey T.

Charitable motivations: the role of prestige and identification 慈善动机: 声望和认同的作用

SERVICE INDUSTRIES JOURNAL

IF7.4

2017-09-11

PREAI

Peasley, Michael C.; Coleman, Joshua T.; Royne, Marla B.

研究方向