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Luis V. Casaló

University of Zaragoza

54H指数
151论文数
1.3W被引数
收录论文 53
发表时间
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When AI Fails: The Impacts of Hallucinations and Service Errors on Customer Loyalty and Word of Mouth当AI失败时：幻觉和服务错误对客户忠诚度和口碑的影响
errJournal of Travel Research
IF7
err2026-06-15
err0
PREAI
errDaniel Belanche; Luis V. Casaló; Carlos Flavián
err分享
err收藏
Determinants of Smoking: the Role of Cyberbullying Victimization and Smoking Environments吸烟的决定因素：网络欺凌受害和吸烟环境的作用
errJournal of Child and Family Studies
IF1.8
err2026-05-01
err0
errOAAI
errEscario, Jose-Julian; Wilkinson, Anna V.; Casalo, Luis V.; Espejel-Blanco, Joel E.
err分享
err收藏
Generative AI as a source of information on environmental Problems: Understanding its influence on Generation Z生成式AI作为环境问题信息来源：理解其对Z世代的影响
errTechnology in Society
IF12.5
err2025-08-09
err0
errOAAI
errCarla Rodriguez-Sanchez; Franco Manuel Sancho-Esper; Luis Vicente Casaló; Manuela López
err分享
err收藏
Intelligence and humanness as key drivers of service value in Generative AI chatbots智能和人性作为生成式AI聊天机器人服务价值的关键驱动因素
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2025-07-01
err0
PREAI
errCasalo, Luis, V; Millastre-Valencia, Paola; Belanche, Daniel
err分享
err收藏
Employee-robot collaboration in services: psychological ownership, customer attributions and engagement服务中的员工-机器人协作：心理所有权、顾客归因和参与度
errservice industries journal
IF0
err2025-06-13
err0
PREAI
errDaniel Ruiz-Equihua; Jaime Romero; Luis V. Casaló
err分享
err收藏
Understanding engagement with Instagram posts about tourism destinations了解与有关旅游目的地的Instagram帖子的互动
errJOURNAL OF DESTINATION MARKETING & MANAGEMENT
IF7.4
err2024-12-01
err0
errOAAI
errBlanco-Moreno, Sofia; Gonzalez-Fernandez, Ana M.; Munoz-Gallego, Pablo Antonio; Casalo, Luis V.
err分享
err收藏
The dark side of artificial intelligence in services服务领域人工智能的阴暗面
errSERVICE INDUSTRIES JOURNAL
IF7.4
err2024-01-30
err20
errOAAI
errBelanche, Daniel; Belk, Russell W.; Casalo, Luis V.; Flavian, Carlos
err分享
err收藏
Smart speakers and customer experience in service contexts
errPSYCHOLOGY & MARKETING
IF9.1
err2023-09-21
err2
errOAAI
errRuiz-Equihua, Daniel; Romero, Jaime; Casalo, Luis V.; Loureiro, Sandra Maria Correia
err分享
err收藏
Understanding organic food consumption in the European Union: the interaction between health and environmental consumer's goals
errBRITISH FOOD JOURNAL
IF4.2
err2023-08-08
err4
errOAAI
errValero-Gil, Jesus; Escario, Jose-Julian; Belanche, Daniel; Casalo, Luis V.
err分享
err收藏
Company size, online reviews and customer responses: implications for SMEs in the hospitality field
errJOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY
IF6.9
err2023-04-18
err0
errOAAI
errRuiz-Equihua, Daniel; Casalo, Luis V.; Romero, Jaime
err分享
err收藏
Benefit versus risk: a behavioral model for using robo-advisors收益与风险: 使用机器人顾问的行为模型
errSERVICE INDUSTRIES JOURNAL
IF7.4
err2023-02-17
err9
PREAI
errBelanche, Daniel; Casalo, Luis V.; Flavian, Marta; Loureiro, Sandra Maria Correia
err分享
err收藏
Effects of voice assistant recommendations on consumer behavior
errPSYCHOLOGY & MARKETING
IF9.1
err2022-11-30
err31
errOAAI
errFlavian, Carlos; Akdim, Khaoula; Casalo, Luis V.
err分享
err收藏
COVID-19 related policies: The role of environmental concern in understanding citizens' preferences
errENVIRONMENTAL RESEARCH
IF7.7
err2022-08-01
err11
errOAAI
errEscario, Jose-Julian; Rodriguez-Sanchez, Carla; Valero-Gil, Jesus; Casalo, Luis, V
err分享
err收藏
How Smart Should a Service Robot Be?
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2022-06-24
err67
errOAAI
errSchepers, Jeroen; Belanche, Daniel; Casalo, Luis, V; Flavian, Carlos
err分享
err收藏
The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2022-05-01
err140
errOAAI
errAkdim, Khaoula; Casalo, Luis, V; Flavian, Carlos
err分享
err收藏
Artificial intelligence in hospitality and tourism
errinternational journal of hospitality management
IF9
err2021-11-15
err2
errOAAI
errFlavian, Carlos; Casalo, Luis, V; Wang, Dan
err分享
err收藏
Artificial intelligence in services: current trends, benefits and challenges服务中的人工智能: 当前趋势，优势和挑战
errSERVICE INDUSTRIES JOURNAL
IF7.4
err2021-10-30
err56
errOAAI
errFlavian, Carlos; Casalo, Luis V.
err分享
err收藏
Intention to use analytical artificial intelligence (AI) in services - the effect of technology readiness and awareness在服务中使用分析人工智能 (AI) 的意图-技术准备和意识的影响
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2021-09-21
err156
errOAAI
errFlavian, Carlos; Perez-Rueda, Alfredo; Belanche, Daniel; Casalo, Luis, V
err分享
err收藏
Building influencers' credibility on Instagram: Effects on followers' attitudes and behavioral responses toward the influencer
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2021-07-01
err108
errOAAI
errBelanche, Daniel; Casalo, Luis V.; Flavian, Marta; Ibanez-Sanchez, Sergio
err分享
err收藏
How old is your soul? Differences in the impact of eWOM on Generation X and millennials
errJOURNAL OF HOSPITALITY AND TOURISM INSIGHTS
IF4.8
err2021-03-30
err15
errOAAI
errRuiz-Equihua, Daniel; Casalo, Luis V.; Romero, Jaime
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
R
Richard P. Bagozzi
H 指数: 122 · 论文数: 518
R
Russell W. Belk
H 指数: 88 · 论文数: 565
C
Carlos Flavián
H 指数: 74 · 论文数: 293
S
Sandra María Correia Loureiro
H 指数: 55 · 论文数: 525
王
王丹 (Dan Wang)
H 指数: 55 · 论文数: 1.1K
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