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Lance A. Bettencourt

texas christian university

23H指数
37论文数
6.5K被引数
收录论文 16
发表时间
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Consumer Job Journeys消费者工作旅程
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2021-09-25
err9
PREAI
errBettencourt, Lance A.; Harmeling, Colleen; Bhagwat-Rana, Yashoda; Houston, Mark B.
err分享
err收藏
Domain-Relevant Commitment and Individual Technical Innovation Performance
errJOURNAL OF PRODUCT INNOVATION MANAGEMENT
IF8
err2016-08-26
err14
PREAI
errBettencourt, Lance A.; Bond, Edward U., III; Cole, Michael S.; Houston, Mark B.
err分享
err收藏
Rethinking customer relationships
errBUSINESS HORIZONS
IF7
err2015-01-01
err12
PREAI
errBettencourt, Lance A.; Blocker, Christopher P.; Houston, Mark B.; Flint, Daniel J.
err分享
err收藏
A Service Lens on Value Creation: MARKETING'S ROLE IN ACHIEVING STRATEGIC ADVANTAGE
errCALIFORNIA MANAGEMENT REVIEW
IF7.3
err2014-11-01
err114
PREAI
errBettencourt, Lance A.; Lusch, Robert F.; Vargo, Stephen L.
err分享
err收藏
From goods to great: Service innovation in a product-dominant firm
errBUSINESS HORIZONS
IF7
err2013-05-01
err21
PREAI
errBettencourt, Lance A.; Brown, Stephen W.
err分享
err收藏
The secret to true service innovation
errBUSINESS HORIZONS
IF7
err2013-01-01
err56
PREAI
errBettencourt, Lance A.; Brown, Stephen W.; Sirianni, Nancy J.
err分享
err收藏
Customer-oriented boundary-spanning behaviors: Test of a social exchange model of antecedents面向客户的跨界行为: 前因社会交换模型的检验
errJOURNAL OF RETAILING
IF10.2
err2005-01-01
err160
PREAI
errBettencourt, LA; Brown, SW; MacKenzie, SB
err分享
err收藏
Change-oriented organizational citizenship behaviors: the direct and moderating influence of goal orientation变革导向的组织公民行为: 目标定向的直接和调节作用
errJOURNAL OF RETAILING
IF10.2
err2004-01-01
err201
PREAI
errBettencourt, LA
err分享
err收藏
Role stressors and customer-oriented boundary-spanning behaviors in service organizations服务组织中的角色压力源与顾客导向的跨界行为
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2003-09-01
err302
PREAI
errBettencourt, LA; Brown, SW
err分享
err收藏
Client co-production in knowledge-intensive business services
errCALIFORNIA MANAGEMENT REVIEW
IF7.3
err2002-07-01
err530
PREAI
errBettencourt, LA; Ostrom, AL; Brown, SW; Roundtree, RI
err分享
err收藏
Reference diversity in JCR, JM, and JMR:: A reexamination and extension of Tellis, Chandy, and Ackerman (1999)
errJOURNAL OF CONSUMER RESEARCH
IF6.4
err2001-09-01
err28
PREAI
errBettencourt, LA; Houston, MB
err分享
err收藏
A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors
errJOURNAL OF APPLIED PSYCHOLOGY
IF6.1
err2001-01-01
err440
PREAI
errBettencourt, LA; Gwinner, KP; Meuter, ML
err分享
err收藏
Lifestyle of the tight and frugal: Theory and measurement
errJOURNAL OF CONSUMER RESEARCH
IF6.4
err1999-06-01
err426
PREAI
errLastovicka, JL; Bettencourt, LA; Hughner, RS; Kuntze, RJ
err分享
err收藏
The relationship between waiting in a service queue and evaluations of service quality: A field theory perspective
errPSYCHOLOGY & MARKETING
IF9.1
err1998-12-01
err140
PREAI
errHouston, MB; Bettencourt, LA; Wenger, S
err分享
err收藏
Contact employees: Relationships among workplace fairness, job satisfaction and prosocial service behaviors
errJOURNAL OF RETAILING
IF10.2
err1997-03-01
err635
PREAI
errBettencourt, LA; Brown, SW
err分享
err收藏
Customer voluntary performance: Customers as partners in service delivery
errJOURNAL OF RETAILING
IF10.2
err1997-01-01
err839
PREAI
errBettencourt, LA
err分享
err收藏

研究方向

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合作学者
合作期刊
R
Robert F. Lusch
H 指数: 75 · 论文数: 271
S
Stephen L. Vargo
H 指数: 69 · 论文数: 188
S
Stephen Brown
H 指数: 55 · 论文数: 346
M
Michael S. Cole
H 指数: 37 · 论文数: 105
M
Mark B. Houston
H 指数: 36 · 论文数: 93
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