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L

Lerzan Aksoy

fordham university

36H-index
127Paper Count
6.2KCitation Count
Published Papers 43
Publication Date
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errJournal of Service Management
IF7.9
err2025-12-11
err0
errOAAI
errTimothy Lee Keiningham; Tracey S. Danaher; Leonard L. Berry; Lerzan Aksoy; Tor Wallin Andreassen
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errJOURNAL OF MARKETING
IF10.4
err2024-07-26
err0
PREAI
errBerry, Leonard L.; Danaher, Tracey S.; Keiningham, Timothy; Aksoy, Lerzan; Andreassen, Tor W.
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errSave
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2024-05-27
err0
PREAI
errHedley, Timothy; Porco, Barbara; Keiningham, Timothy Lee; Aksoy, Lerzan; Statuto, Leigh Anne; Amin, Muslim
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errJOURNAL OF SERVICE RESEARCH
IF8.6
err2023-12-14
err1
errOAAI
errKeiningham, Timothy; Aksoy, Lerzan; Buoye, Alexander; Yan, An; Morgeson III, Forrest V.; Woodall, Gina; Lariviere, Bart
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errJOURNAL OF SERVICE RESEARCH
IF8.6
err2023-10-27
err2
PREAI
errKeiningham, Timothy; Aksoy, Lerzan; Malthouse, Edward
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errSave
errINTERNATIONAL JOURNAL OF RESEARCH IN MARKETING
IF7.5
err2022-06-01
err22
PREAI
errAksoy, Lerzan; Banda, Sandhya; Harmeling, Colleen; Keiningham, Timothy L.; Pansari, Anita
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errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2022-04-29
err17
errOAAI
errAksoy, Lerzan; Buoye, Alexander John; Fors, Maja; Keiningham, Timothy Lee; Rosengren, Sara
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errSave
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2020-11-01
err32
PREAI
errWilliams, Luke; Buoye, Alexander; Keiningham, Timothy L.; Aksoy, Lerzan
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errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-10-01
err6
PREAI
errAksoy, Lerzan; Alkire (nee Nasr), Linda; Kandampully, Jay; Kemppainen, Laura; Kong, Lu; McClelland, Laura E.
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errSave
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2020-07-29
err65
errOAAI
errBerry, Leonard L.; Danaher, Tracey S.; Aksoy, Lerzan; Keiningham, Timothy L.
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errSave
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-07-28
err0
errOAAI
errAksoy, Lerzan; Benoit, Sabine; Joag, Shreekant G.; Kandampully, Jay; Keiningham, Timothy Lee; Yan, An L.
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errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-05-05
err34
errOAAI
errParasuraman, A.; Ball, Joan; Aksoy, Lerzan; Keiningham, Timothy Lee; Zaki, Mohamed
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errSave
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2019-10-16
err2
errOAAI
errAksoy, Lerzan; King, Ceridwyn; Chun, HaeEun Helen
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errSave
errJOURNAL OF SERVICES MARKETING
IF4.5
err2019-09-09
err11
PREAI
errAksoy, Lerzan; Guilloux, Loic; Duneigre, Helene; Keita, Sikaar
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errSave
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2019-08-15
err58
PREAI
errAksoy, Lerzan; Alkire (nee Nasr), Linda; Choi, Sunmee; Kim, Peter Beomcheol; Zhang, Lu
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errSave
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2018-09-05
err34
errOAAI
errFehrer, Julia A.; Benoit, Sabine; Aksoy, Lerzan; Baker, Thomas L.; Bell, Simon J.; Brodie, Roderick J.; Marimuthu, Malliga
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errSave
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2018-01-08
err56
errOAAI
errKeiningham, Timothy Lee; Rust, Roland T.; Lariviere, Bart; Aksoy, Lerzan; Williams, Luke
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errSave
errJOURNAL OF SERVICES MARKETING
IF4.5
err2017-04-10
err153
errOAAI
errKunz, Werner; Aksoy, Lerzan; Bart, Yakov; Heinonen, Kristina; Kabadayi, Sertan; Ordenes, Francisco Villarroel; Sigala, Marianna; Diaz, David; Theodoulidis, Babis
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errINTERNATIONAL JOURNAL OF BANK MARKETING
IF6.9
err2017-04-03
err5
PREAI
errAksoy, Lerzan; Keiningham, Timothy L.; Buoye, Alexander; Ball, Joan
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errSave
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2016-08-15
err7
PREAI
errBuoye, Alexander; Loureiro, Yuliya Komarova; Kabadayi, Sertan; Nejad, Mohammad G.; Keiningham, Timothy L.; Aksoy, Lerzan; Allsopp, Jason
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Research Directions

No research directions
Co-authors
Cooperation Journals
L
Leonard L. Berry
H-index: 78 · Papers: 321
A
A. Parasuraman
H-index: 77 · Papers: 219
R
Roland T. Rust
H-index: 72 · Papers: 227
J
Jörg Henseler
H-index: 65 · Papers: 287
Μ
Μαριάννα Σιγάλα
H-index: 61 · Papers: 349
View more