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Benjamin Schneider

University System of Maryland

63H指数
191论文数
3.1W被引数
收录论文 34
发表时间
Learning from the pioneering founders of the service research field向服务研究领域的开拓者学习
err2023-06-08
err9
PREAI
errBowen, David E.; Fisk, Raymond P.; Bateson, John E. G.; Berry, Leonard L.; Bitner, Mary Jo; Brown, Stephen W.; Chase, Richard B.; Edvardsson, Bo; Gronroos, Christian; Parasuraman, A.; Schneider, Benjamin; Zeithaml, Valarie A.
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Workforce engagement: What it is, what drives it, and why it matters for organizational performance
err2017-11-15
err144
PREAI
errSchneider, Benjamin; Yost, Allison B.; Kropp, Andrea; Kind, Cory; Lam, Holly
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A Service Climate Synthesis and Future Research Agenda
err2013-06-25
err240
PREAI
errBowen, David E.; Schneider, Benjamin
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Organizational Climate and Culture
err2013-01-03
err1.1K
PREAI
errSchneider, Benjamin; Ehrhart, Mark G.; Macey, William H.
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Service Employees Give as They Get: Internal Service as a Moderator of the Service Climate-Service Outcomes Link
err2011-01-01
err85
PREAI
errEhrhart, Karen Holcombe; Witt, L. A.; Schneider, Benjamin; Perry, Sara Jansen
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SERVICE ATTRIBUTE BOUNDARY CONDITIONS OF THE SERVICE CLIMATE-CUSTOMER SATISFACTION LINK
err2009-10-01
err134
PREAI
errMayer, David M.; Ehrhart, Mark G.; Schneider, Benjamin
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Manager personality, manager service quality orientation, and service climate: Test of a model
err2007-11-01
err88
errOAAI
errSalvaggio, Amy Nicole; Schneider, Benjamin; Nishii, Lisa H.; Mayer, David M.; Ramesh, Anuradha; Lyon, Julie S.
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