Josée Bloemer - Publications, H-index & Citations

Josée Bloemer

Radboud University Nijmegen

27H指数

71论文数

6.7K被引数

收录论文 16

发表时间

Invisible rules: how institutional voids in base-of-the-pyramid markets influence adoption and diffusion of transformative service innovations 隐形规则：金字塔底层市场中制度空缺如何影响变革性服务创新的采纳与扩散

Journal of Services Marketing

IF4.5

2025-06-17

PREAI

Michelle Greene; Allard C.R. van Riel; Josée M.M. Bloemer

Calming the Storm: How Non-Negative Messages From Fellow Consumers Can Dispel Negativity in a Social Media Firestorm

INTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION

IF3.1

2023-09-20

OAAI

Widdershoven, Svenja; Pluymaekers, Mark; Zourrig, Haithem; Sinclair, Paul; Bloemer, Josee M. M.

Consumer control in service recovery: beyond decisional control 服务恢复中的消费者控制: 超越决策控制

JOURNAL OF SERVICE MANAGEMENT

IF7.9

2017-06-19

OAAI

Joosten, Herm; Bloemer, Josee; Hillebrand, Bas

Consumer motives and willingness to co-create in professional and generic services

JOURNAL OF SERVICE MANAGEMENT

IF7.9

2017-03-20

OAAI

Neghina, Carmen; Bloemer, Josee; van Birgelen, Marcel; Caniels, Marjolein C. J.

An activities-based approach to network management: An explorative study

INDUSTRIAL MARKETING MANAGEMENT

IF7.5

2016-05-01

OAAI

Manser, Kristina; Hillebrand, Bas; Woolthuis, Rosalinde Klein; Ziggers, Gerrit Willem; Driessen, Paul H.; Bloemer, Josee

Is more customer control of services always better?

JOURNAL OF SERVICE MANAGEMENT

IF7.9

2016-04-18

OAAI

Joosten, Herm; Bloemer, Josee; Hillebrand, Bas

Activity sets in multi-organizational ecologies: a project-level perspective on sustainable energy innovations 多组织生态中的活动集: 可持续能源创新的项目级视角

TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE

IF13.3

2015-01-01

OAAI

Manser, Kristina; Hillebrand, Bas; Driessen, Paul H.; Ziggers, Gerrit Willem; Bloemer, Josee M. M.

Value cocreation in service interactions: Dimensions and antecedents

marketing theory and practice

IF2.8

2014-10-13

111

OAAI

Neghina, Carmen; Caniels, Marjolein C. J.; Bloemer, Josee M. M.; van Birgelen, Marcel J. H.

Customer demotion in hierarchical loyalty programmes

SERVICE INDUSTRIES JOURNAL

IF7.4

2014-06-05

OAAI

van Berlo, Geert; Bloemer, Josee; Blazevic, Vera

Managing brands and customer engagement in online brand communities 管理在线品牌社区中的品牌和客户参与

JOURNAL OF SERVICE MANAGEMENT

IF7.9

2013-06-14

519

OAAI

Wirtz, Jochen; den Ambtman, Anouk; Bloemer, Josee; Horvath, Csilla; Ramaseshan, B.; van de Klundert, Joris; Canli, Zeynep Gurhan; Kandampully, Jay

Job quality in the customer contact centre: conceptual foundation and scale development

SERVICE INDUSTRIES JOURNAL

IF7.4

2012-02-01

OAAI

van Dun, Zanna; Bloemer, Josee; Henseler, Jorg

Country-image discourse model: Unraveling meaning, structure, and function of country images

JOURNAL OF BUSINESS RESEARCH

IF9.8

2011-12-01

OAAI

Brijs, Kris; Bloemer, Josee; Kasper, Hans

Perceived customer contact centre quality: conceptual foundation and scale development

SERVICE INDUSTRIES JOURNAL

IF7.4

2011-06-01

OAAI

van Dun, Zanna; Bloemer, Josee; Henseler, Joerg

Impact of value congruence on affective commitment: examining the moderating effects

JOURNAL OF SERVICE MANAGEMENT

IF7.9

2011-04-26

OAAI

Zhang, Jing; Bloemer, Josee

The CoO-ELM model A theoretical framework for the cognitive processes underlying country of origin-effects

EUROPEAN JOURNAL OF MARKETING

IF5.1

2009-02-13

121

OAAI

Bloemer, Josee; Brijs, Kris; Kasper, Hans

The Impact of Value Congruence on Consumer-Service Brand Relationships

JOURNAL OF SERVICE RESEARCH

IF8.6

2008-08-28

190

OAAI

Zhang, Jing; Bloemer, Josee M. M.

研究方向