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Valarie A. Zeithaml

university of southern california

62H-index
112Paper Count
13.6WCitation Count
Published Papers 22
Publication Date
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errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2023-06-08
err9
PREAI
errBowen, David E.; Fisk, Raymond P.; Bateson, John E. G.; Berry, Leonard L.; Bitner, Mary Jo; Brown, Stephen W.; Chase, Richard B.; Edvardsson, Bo; Gronroos, Christian; Parasuraman, A.; Schneider, Benjamin; Zeithaml, Valarie A.
errShare
errSave
errAMERICAN PSYCHOLOGIST
IF7.2
err2020-11-01
err17
errOAAI
errBecker, Sara J.; Helseth, Sarah A.; Tavares, Tonya L.; Squires, Daniel D.; Clark, Melissa A.; Zeithaml, Valarie A.; Spirito, Anthony
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errSave
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2020-08-13
err151
errOAAI
errZeithaml, Valarie A.; Verleye, Katrien; Hatak, Isabella; Koller, Monika; Zauner, Alexander
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errSave
errJOURNAL OF MARKETING
IF10.4
err2019-11-14
err241
errOAAI
errZeithaml, Valarie A.; Jaworski, Bernard J.; Kohli, Ajay K.; Tuli, Kapil R.; Ulaga, Wolfgang; Zaltman, Gerald
errShare
errSave
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2017-08-23
err136
errOAAI
errWirtz, Jochen; Zeithaml, Valarie
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errSave
errhuman resource management review
IF9
err2006-11-02
err269
PREAI
errPARASURAMAN, A; BERRY, LL; ZEITHAML, VA
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errSave
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2006-11-01
err123
PREAI
errZeithaml, Valarie A.; Bolton, Ruth N.; Deighton, John; Keiningham, Timothy L.; Lemon, Katherine N.; Petersen, J. Andrew
errShare
errSave
errthe academy of marketing science
IF4.9
err2006-11-01
err560
PREAI
errGupta, Sunil; Zeithaml, Valarie
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errSave
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2005-02-01
err2.3K
errOAAI
errParasuraman, A; Zeithaml, VA; Malhotra, A
errShare
errSave
errJOURNAL OF MARKETING
IF10.4
err2004-01-01
err1.3K
PREAI
errRust, RT; Lemon, KN; Zeithaml, VA
errShare
errSave
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2002-10-01
err1.4K
errOAAI
errZeithaml, VA; Parasuraman, A; Malhotra, A
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errSave
errCALIFORNIA MANAGEMENT REVIEW
IF7.3
err2001-07-01
err284
PREAI
errZeithaml, VA; Rust, RT; Lemon, KN
errShare
errSave
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2000-07-01
err173
PREAI
errBrucks, M; Zeithaml, VA; Naylor, G
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errSave
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2000-01-01
err998
errOAAI
errZeithaml, VA
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errSave
errJOURNAL OF RETAILING
IF10.2
err1993-03-01
err387
errOAAI
errPARASURAMAN, A; BERRY, LL; ZEITHAML, VA
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errSave
errJOURNAL OF MARKETING RESEARCH
IF5
err1993-02-01
err2.0K
PREAI
errBOULDING, W; KALRA, A; STAELIN, R; ZEITHAML, VA
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errSave
errBUSINESS HORIZONS
IF7
err1988-09-01
err229
PREAI
errBERRY, LL; PARASURAMAN, A; ZEITHAML, VA
errShare
errSave
errEUROPEAN JOURNAL OF MARKETING
IF5.1
err1988-07-01
err220
PREAI
errZEITHAML, VA; VARADARAJAN, PR; ZEITHAML, CP
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errSave
errJOURNAL OF CONSUMER RESEARCH
IF6.4
err1985-12-01
err188
PREAI
errGILLY, MC; ZEITHAML, VA
errShare
errSave
errBUSINESS HORIZONS
IF7
err1985-05-01
err221
PREAI
errBERRY, LL; ZEITHAML, VA; PARASURAMAN, A
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errSave

Research Directions

No research directions
Co-authors
Cooperation Journals
L
Leonard L. Berry
H-index: 78 · Papers: 321
A
A. Parasuraman
H-index: 77 · Papers: 219
A
Anthony Spirito
H-index: 75 · Papers: 489
R
Roland T. Rust
H-index: 72 · Papers: 227
J
Jochen Wirtz
H-index: 70 · Papers: 359
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