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T

Tony Garry

university of otago

20H-index
102Paper Count
2.2KCitation Count
Published Papers 21
Publication Date
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The Effects of Anthropomorphised Virtual Conversational Assistants on Consumer Engagement and Trust During Service Encounters
errAUSTRALASIAN MARKETING JOURNAL
IF3.8
err2023-06-19
err14
errOAAI
errFakhimi, Arezoo; Garry, Tony; Biggemann, Sergio
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errSave
Development of business-to-business relationships in turbulent environments
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2023-05-01
err10
errOAAI
errZafari, Katayoun; Biggemann, Sergio; Garry, Tony
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errSave
An investigation into the antecedents of frontline service employee guardianship behaviours
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2021-03-04
err4
errOAAI
errPotdar, Balkrushna; Garry, Tony; Gnoth, Juergen; Guthrie, John
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An exploration of the drivers of employee motivation to facilitate value co-creation
errJOURNAL OF SERVICES MARKETING
IF4.5
err2020-12-22
err9
errOAAI
errWaseem, Donia; Biggemann, Sergio; Garry, Tony
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Dynamics of wellbeing co-creation: a psychological ownership perspective
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-07-02
err79
errOAAI
errChen, Tom; Dodds, Sarah; Finsterwalder, Jorg; Witell, Lars; Cheung, Lilliemay; Falter, Mareike; Garry, Tony; Snyder, Hannah; McColl-Kennedy, Janet R.
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Mindful management of relationships during periods of crises: A model of trust, doubt and relational adjustments
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2020-07-01
err52
PREAI
errZafari, Katayoun; Biggemann, Sergio; Garry, Tony
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errSave
Retail employee guardianship behaviour: A phenomenological investigation
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2020-05-01
err13
PREAI
errPotdar, Balkrushna; Garry, Tony; McNeill, Lisa; Gnoth, Juergen; Pandey, Rakesh; Mansi, Mansi; Guthrie, John
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errSave
Design fiction diegetic prototyping: a research framework for visualizing service innovations
errJOURNAL OF SERVICES MARKETING
IF4.5
err2019-12-19
err12
errOAAI
errHarwood, Tracy; Garry, Tony; Belk, Russell
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Cyborgs as frontline service employees: a research agenda
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2019-12-02
err21
errOAAI
errGarry, Tony; Harwood, Tracy
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errSave
Yours truly: the role of organizational commitment in shoplifting prevention
errINTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT
IF5.5
err2019-09-30
err3
PREAI
errPotdar, Balkrushna; Garry, Tony; Guthrie, John; Gnoth, Juergen
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errSave
Trust and its predictors within a cyber-physical system context
errJOURNAL OF SERVICES MARKETING
IF4.5
err2019-06-12
err8
errOAAI
errGarry, Tony; Harwood, Tracy
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errSave
Yours ethically: The role of corporate social responsibility and employee engagement in shoplifting prevention
errINTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT
IF5.5
err2018-09-10
err17
PREAI
errPotdar, Balkrushna; Guthrie, John; Gnoth, Juergen; Garry, Tony
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errSave
The role of psychological ownership in shoplifting prevention: An exploratory study
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2018-09-01
err14
PREAI
errPotdar, Balkrushna; Guthrie, John; Gnoth, Juergen; Garry, Tony
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errSave
Value co-creation: The role of actor competence
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2018-04-01
err56
errOAAI
errWaseem, Donia; Biggemann, Sergio; Garry, Tony
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errSave
Internet of Things: understanding trust in techno-service systems
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2017-06-19
err43
errOAAI
errHarwood, Tracy; Garry, Tony
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errSave
Machinima: Extending brand reach
errJOURNAL OF CONSUMER BEHAVIOUR
IF5.2
err2015-11-04
err3
PREAI
errHarwood, Tracy; Garry, Tony; Uwins, Mike
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errSave
An investigation into gamification as a customer engagement experience environment
errJOURNAL OF SERVICES MARKETING
IF4.5
err2015-09-14
err213
PREAI
errHarwood, Tracy; Garry, Tony
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errSave
Co-creation and ambiguous ownership within virtual communities: the case of the Machinima community
errJOURNAL OF CONSUMER BEHAVIOUR
IF5.2
err2014-03-04
err27
PREAI
errHarwood, Tracy; Garry, Tony
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errSave
Tourism and poverty alleviation: perceptions and experiences of poor people in Sapa, Vietnam
errJOURNAL OF SUSTAINABLE TOURISM
IF7.8
err2014-01-13
err132
PREAI
errTruong, V. Dao; Hall, C. Michael; Garry, Tony
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errSave
The need for adaptive processes of benchmarking in small business-to-business services
errJOURNAL OF BUSINESS & INDUSTRIAL MARKETING
IF4.3
err2010-06-15
err8
PREAI
errBroderick, Anne; Garry, Tony; Beasley, Mark
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errSave

Research Directions

The data has not been retrieved yet.
Co-authors
Cooperation Journals
C
C. Michael Hall
H-index: 118 · Papers: 1.6K
R
Russell W. Belk
H-index: 88 · Papers: 565
J
Janet R. McColl‐Kennedy
H-index: 49 · Papers: 226
L
Lars Witell
H-index: 44 · Papers: 232
J
Juergen Gnoth
H-index: 31 · Papers: 111
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