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J

Judith Anne Garretson Folse

louisiana state university system

25H指数
69论文数
2.5K被引数
收录论文 20
发表时间
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Online chat encounters: Satisfying customers through dialogical interaction在线聊天互动：通过对话式交互满足客户
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2025-03-01
err0
PREAI
errFolse, Judith Anne Garretson; Bock, Dora E.; Mangus, Stephanie M.; Hall, Kristina K. Lindsey
err分享
err收藏
Communicating with B2B buyers after Dropping the Ball: Using digital and non-digital communication formats to recover from salesperson transgressions
errINTERNATIONAL JOURNAL OF RESEARCH IN MARKETING
IF7.5
err2024-06-01
err4
PREAI
errMangus, Stephanie M.; Shi, Huanhuan; Folse, Judith Anne Garretson; Jones, Eli; Sridhar, Shrihari
err分享
err收藏
We are not on the same page: The effects of salesperson trust overestimation on customer satisfaction and relationship performance
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2023-02-01
err5
PREAI
errMangus, Stephanie M.; Jones, Eli; Folse, Judith Anne Garretson; Sridhar, Shrihari
err分享
err收藏
The comparative effects of gratitude and indebtedness in B2B relationships
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2022-05-01
err8
PREAI
errMangus, Stephanie M.; Bock, Dora E.; Folse, Judith Anne Garretson; Jones, Eli
err分享
err收藏
Disentangling the meanings of brand authenticity: The entity-referent correspondence framework of authenticity解开品牌真实性的含义: 真实性的实体-指称对应框架
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2020-07-31
err84
PREAI
errMoulard, Julie Guidry; Raggio, Randle D.; Folse, Judith Anne Garretson
err分享
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The interplay between business and personal trust on relationship performance in conditions of market turbulence
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2020-05-09
err34
PREAI
errMangus, Stephanie M.; Jones, Eli; Folse, Judith Anne Garretson; Sridhar, Shrihari
err分享
err收藏
Examining the effects of mutual information sharing and relationship empathy: A social penetration theory perspective
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2020-03-01
err48
PREAI
errMangus, Stephanie M.; Bock, Dora E.; Jones, Eli; Folse, Judith Anne Garretson
err分享
err收藏
I guess that is fair: How the efforts of other customers influence buyer price fairness perceptions
errPSYCHOLOGY & MARKETING
IF9.1
err2019-03-25
err28
PREAI
errLastner, Matthew M.; Fennell, Patrick; Folse, Judith A. G.; Rice, Dan H.; Porter, McDowell, III
err分享
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Benefitting a few at the expense of many? Exclusive promotions and their impact on untargeted customers
errJOURNAL OF THE ACADEMY OF MARKETING SCIENCE
IF10.1
err2018-08-09
err23
PREAI
errNewman, Christopher L.; Cinelli, Melissa D.; Vorhies, Douglas; Folse, Judith Anne Garretson
err分享
err收藏
The road to customer loyalty paved with service customization
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2016-10-01
err54
PREAI
errBock, Dora E.; Mangus, Stephanie M.; Folse, Judith Anne Garretson
err分享
err收藏
The road to recovery: Overcoming service failures through positive emotions
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2016-10-01
err47
PREAI
errLastner, Matthew M.; Folse, Judith Anne Garretson; Mangus, Stephanie M.; Fennell, Patrick
err分享
err收藏
Brand Authenticity: Testing the Antecedents and Outcomes of Brand Management's Passion for its Products品牌真实性: 测试品牌管理对其产品热情的前因和结果
errPSYCHOLOGY & MARKETING
IF9.1
err2016-05-10
err189
PREAI
errMoulard, Julie Guidry; Raggio, Randle D.; Folse, Judith Anne Garretson
err分享
err收藏
Gratitude in service encounters: implications for building loyalty服务遭遇中的感恩: 对建立忠诚度的影响
errJOURNAL OF SERVICES MARKETING
IF4.5
err2016-05-09
err31
PREAI
errBock, Dora Elizabeth; Folse, Judith Anne Garretson; Black, William C.
err分享
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When Frontline Employee Behavior Backfires: Distinguishing Between Customer Gratitude and Indebtedness and Their Impact on Relational Behaviors当一线员工行为适得其反时: 区分客户感激和负债及其对关系行为的影响
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2016-02-22
err66
PREAI
errBock, Dora E.; Folse, Judith Anne Garretson; Black, William C.
err分享
err收藏
Psychological ownership: a social marketing advertising message appeal? Not for women
errINTERNATIONAL JOURNAL OF ADVERTISING
IF5.9
err2015-01-07
err38
PREAI
errFolse, Judith Anne Garretson; Moulard, Julie Guidry; Raggio, Randle D.
err分享
err收藏
My Fifty Shoes Are All Different! Exploring, Defining, and Characterizing Acquisitive Buying
errPSYCHOLOGY & MARKETING
IF9.1
err2013-06-07
err13
PREAI
errBose, Mousumi; Burns, Alvin C.; Folse, Judith Anne Garretson
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err收藏
Unraveling consumer suspense: The role of hope, fear, and probability fluctuations
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2012-03-01
err20
PREAI
errMoulard, Julie Guidry; Kroff, Michael W.; Folse, Judith Anne Garretson
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Cause-Relating Marketing The Effects of Purchase Quantity and Firm Donation Amount on Consumer Inferences and Participation Intentions
errJOURNAL OF RETAILING
IF10.2
err2010-12-01
err171
PREAI
errFolse, Judith Anne Garretson; Niedrich, Ronald W.; Grau, Stacy Landreth
err分享
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Cause-related marketing (CRM) - The influence of donation proximity and message-framing cues on the less-involved consumer
errJOURNAL OF ADVERTISING
IF7
err2007-12-01
err410
PREAI
errGrau, Stacy Landreth; Folse, Judith Anne Garretson
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Search regret: Antecedents and consequences
errJOURNAL OF RETAILING
IF10.2
err2006-01-01
err48
PREAI
errReynolds, Kristy E.; Folse, Judith Anne Garretson; Jones, Michael A.
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
E
Eli Jones
H 指数: 37 · 论文数: 94
M
Michael A. Jones
H 指数: 33 · 论文数: 267
W
William C. Black
H 指数: 33 · 论文数: 126
K
Kristy E. Reynolds
H 指数: 31 · 论文数: 96
S
Shrihari Sridhar
H 指数: 27 · 论文数: 118
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