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D

Daniel Belanche

University of Zaragoza

41H指数
89论文数
8.2K被引数
收录论文 32
发表时间
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When AI Fails: The Impacts of Hallucinations and Service Errors on Customer Loyalty and Word of Mouth当AI失败时：幻觉和服务错误对客户忠诚度和口碑的影响
errJournal of Travel Research
IF7
err2026-06-15
err0
PREAI
errDaniel Belanche; Luis V. Casaló; Carlos Flavián
err分享
err收藏
Customer reactions to generative AI vs. real images in high-involvement and hedonic services客户对高参与度和享乐服务中的生成AI与真实图像的反应
errInternational Journal of Information Management
IF27
err2025-07-22
err0
errOAAI
errDaniel Belanche; Sergio Ibáñez-Sánchez; Pau Jordán; Sergio Matas
err分享
err收藏
Intelligence and humanness as key drivers of service value in Generative AI chatbots智能和人性作为生成式AI聊天机器人服务价值的关键驱动因素
errINTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
IF8.3
err2025-07-01
err0
PREAI
errCasalo, Luis, V; Millastre-Valencia, Paola; Belanche, Daniel
err分享
err收藏
The dark side of artificial intelligence in services服务领域人工智能的阴暗面
errSERVICE INDUSTRIES JOURNAL
IF7.4
err2024-01-30
err20
errOAAI
errBelanche, Daniel; Belk, Russell W.; Casalo, Luis V.; Flavian, Carlos
err分享
err收藏
Understanding organic food consumption in the European Union: the interaction between health and environmental consumer's goals
errBRITISH FOOD JOURNAL
IF4.2
err2023-08-08
err4
errOAAI
errValero-Gil, Jesus; Escario, Jose-Julian; Belanche, Daniel; Casalo, Luis V.
err分享
err收藏
How implementing the UN sustainable development goals affects customers' perceptions and loyalty
errJOURNAL OF ENVIRONMENTAL MANAGEMENT
IF8.4
err2023-04-01
err17
errOAAI
errBarta, Sergio; Belanche, Daniel; Flavian, Marta; Terre, Mari Cruz
err分享
err收藏
Benefit versus risk: a behavioral model for using robo-advisors收益与风险: 使用机器人顾问的行为模型
errSERVICE INDUSTRIES JOURNAL
IF7.4
err2023-02-17
err9
PREAI
errBelanche, Daniel; Casalo, Luis V.; Flavian, Marta; Loureiro, Sandra Maria Correia
err分享
err收藏
Influencer marketing on TikTok: The effectiveness of humor and followers' hedonic experience
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2023-01-01
err95
errOAAI
errBarta, Sergio; Belanche, Daniel; Fernandez, Ana; Flavian, Marta
err分享
err收藏
Customer adoption of p2p mobile payment systems: The role of perceived risk
errTELEMATICS AND INFORMATICS
IF8.3
err2022-08-01
err33
errOAAI
errBelanche, Daniel; Guinaliu, Miguel; Albas, Pablo
err分享
err收藏
How Smart Should a Service Robot Be?
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2022-06-24
err67
errOAAI
errSchepers, Jeroen; Belanche, Daniel; Casalo, Luis, V; Flavian, Carlos
err分享
err收藏
Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads
errJOURNAL OF INTERACTIVE MARKETING
IF7.8
err2022-01-31
err194
PREAI
errBelanche, Daniel; Flavian, Carlos; Perez-Rueda, Alfredo
err分享
err收藏
Attitudes toward service robots: analyses of explicit and implicit attitudes based on anthropomorphism and construal level theory
errinternational journal of hospitality management
IF9
err2021-10-13
err94
PREAI
errAkdim, Khaoula; Belanche, Daniel; Flavian, Marta
err分享
err收藏
Intention to use analytical artificial intelligence (AI) in services - the effect of technology readiness and awareness在服务中使用分析人工智能 (AI) 的意图-技术准备和意识的影响
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2021-09-21
err156
errOAAI
errFlavian, Carlos; Perez-Rueda, Alfredo; Belanche, Daniel; Casalo, Luis, V
err分享
err收藏
Building influencers' credibility on Instagram: Effects on followers' attitudes and behavioral responses toward the influencer
errJOURNAL OF RETAILING AND CONSUMER SERVICES
IF13.1
err2021-07-01
err108
errOAAI
errBelanche, Daniel; Casalo, Luis V.; Flavian, Marta; Ibanez-Sanchez, Sergio
err分享
err收藏
Examining the effects of robots' physical appearance, warmth, and competence in frontline services: The Humanness-Value-Loyalty model检查机器人在一线服务中的外表，温暖和能力的影响: 人性-价值-忠诚模型
errPSYCHOLOGY & MARKETING
IF9.1
err2021-06-28
err165
errOAAI
errBelanche, Daniel; Casalo, Luis V.; Schepers, Jeroen; Flavian, Carlos
err分享
err收藏
Local place identity: A comparison between residents of rural and urban communities地方认同: 农村和城市社区居民的比较
errJOURNAL OF RURAL STUDIES
IF5.7
err2021-02-01
err75
errOAAI
errBelanche, Daniel; Casalo, Luis V.; Rubio, Maria Angeles
err分享
err收藏
Frontline robots in tourism and hospitality: service enhancement or cost reduction?
errELECTRONIC MARKETS
IF6.8
err2020-07-29
err156
errOAAI
errBelanche, Daniel; Casalo, Luis V.; Flavian, Carlos
err分享
err收藏
Mobile Apps Use and WOM in the Food Delivery Sector: The Role of Planned Behavior, Perceived Security and Customer Lifestyle Compatibility
errSUSTAINABILITY
IF3.3
err2020-05-22
err85
errOAAI
errBelanche, Daniel; Flavian, Marta; Perez-Rueda, Alfredo
err分享
err收藏
Robots or frontline employees? Exploring customers' attributions of responsibility and stability after service failure or success机器人还是一线员工？探索客户在服务失败或成功后的责任归因和稳定性
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-03-09
err177
errOAAI
errBelanche, Daniel; Casalo, Luis, V; Flavian, Carlos; Schepers, Jeroen
err分享
err收藏
Brand recall of skippable vs non-skippable ads in YouTube Readapting information and arousal to active audiences
errONLINE INFORMATION REVIEW
IF3.5
err2020-01-10
err24
PREAI
errBelanche, Daniel; Flavian, Carlos; Perez-Rueda, Alfredo
err分享
err收藏

研究方向

暂时未获取到该数据
合作学者
合作期刊
R
Richard P. Bagozzi
H 指数: 122 · 论文数: 518
R
Russell W. Belk
H 指数: 88 · 论文数: 565
C
Carlos Flavián
H 指数: 74 · 论文数: 293
S
Sandra María Correia Loureiro
H 指数: 55 · 论文数: 525
L
Luis V. Casaló
H 指数: 54 · 论文数: 151
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