Tom J. Brown - Publications, H-index & Citations

Tom J. Brown

skyworks solutions, inc.

26H指数

72论文数

1.3W被引数

收录论文 21

发表时间

Optimized Process Integration of Photolithography With Dose Compensation for Enhanced Resistance Uniformity of Sputtered TaN Thin Film Resistors

IEEE Transactions on Semiconductor Manufacturing

IF2.3

2025-11-01

PREAI

Chang, Stephanie Y.; Brown, Tom; Lee, Rainier; Ebrahimi, Nercy

How Customer Requests Influence Frontline Employee Job Outcomes: The Role of Personal Appraisal Tendencies and Situational Customer Demandingness

JOURNAL OF RETAILING

IF10.2

2022-06-01

PREAI

Jung, Jin Ho; Brown, Tom J.; Zablah, Alex R.

Customer-focused voice and rule-breaking in the frontlines

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2021-08-04

PREAI

Gazzoli, Gabriel; Chaker, Nawar N.; Zablah, Alex R.; Brown, Tom J.

Supplier-initiated ingredient/component branding

JOURNAL OF BUSINESS & INDUSTRIAL MARKETING

IF4.3

2020-04-10

OAAI

Aljafari, Abdullah M.; Brown, Tom J.

Synergies at the Intersection of Retailing and Organizational Frontlines Research

JOURNAL OF RETAILING

IF10.2

2019-06-01

PREAI

Singh, Jagdip; Arnold, Todd; Brady, Michael; Brown, Tom

The Emergent Field of Organizational Frontlines

JOURNAL OF SERVICE RESEARCH

IF8.6

2016-12-08

110

PREAI

Singh, Jagdip; Brady, Michael; Arnold, Todd; Brown, Tom

How does customer orientation influence authentic emotional display?

JOURNAL OF SERVICES MARKETING

IF4.5

2016-05-09

PREAI

Huang, Yu-Shan (Sandy); Brown, Tom J.

A Cross-Lagged Test of the Association Between Customer Satisfaction and Employee Job Satisfaction in a Relational Context

JOURNAL OF APPLIED PSYCHOLOGY

IF6.1

2016-01-01

PREAI

Zablah, Alex R.; Carlson, Brad D.; Donavan, D. Todd; Maxham, James G., III; Brown, Tom J.

Managing Impressions in the Face of Rising Stakeholder Pressures: Examining Oil Companies' Shifting Stances in the Climate Change Debate

JOURNAL OF BUSINESS ETHICS

IF6.7

2014-10-07

PREAI

van Halderen, Mignon D.; Bhatt, Mamta; Berens, Guido A. J. M.; Brown, Tom J.; van Riel, Cees B. M.

Exploring the Role of Productivity Propensity in Frontline Employee Performance: Its Relationship with Customer Orientation and Important Outcomes

PSYCHOLOGY & MARKETING

IF9.1

2014-01-24

PREAI

Harris, Eric G.; Brown, Tom J.; Mowen, John C.; Artis, Andrew

How and When Does Customer Orientation Influence Frontline Employee Job Outcomes? A Meta-Analytic Evaluation

JOURNAL OF MARKETING

IF10.4

2012-05-01

328

PREAI

Zablah, Alex R.; Franke, George R.; Brown, Tom J.; Bartholomew, Darrell E.

Corporate image and reputation in B2B markets: Insights from CI/ARG 2008 Introduction

INDUSTRIAL MARKETING MANAGEMENT

IF7.5

2010-07-01

PREAI

Brown, Tom J.; Dacin, Peter A.; Pitt, Leyland F.

Employee Customer Orientation in Context: How the Environment Moderates the Influence of Customer Orientation on Performance Outcomes

JOURNAL OF APPLIED PSYCHOLOGY

IF6.1

2009-01-01

162

PREAI

Grizzle, Jerry W.; Zablah, Alex R.; Brown, Tom J.; Mowen, John C.; Lee, James M.

Linking cause-related marketing to sales force responses and performance in a direct selling context

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2007-07-14

PREAI

Larson, Brian V.; Flaherty, Karen E.; Zablah, Alex R.; Brown, Tom J.; Wiener, Joshua L.

Spreading the word: Investigating antecedents of consumers' positive word-of-mouth intentions and behaviors in a retailing context

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2005-04-01

800

PREAI

Brown, TJ; Barry, TE; Dacin, PA; Gunst, RF

Internal benefits of service-worker customer orientation: Job, satisfaction, commitment, and organizational citizenship behaviors

JOURNAL OF MARKETING

IF10.4

2004-01-01

589

PREAI

Donavan, DT; Brown, TJ; Mowen, JC

On the trait antecedents and outcomes of service worker job resourcefulness: A hierarchical model approach

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

IF10.1

2003-06-01

127

PREAI

Licata, JW; Mowen, JC; Harris, EG; Brown, TJ

The customer orientation of service workers: Personality trait effects on self- and supervisor performance ratings

JOURNAL OF MARKETING RESEARCH

IF5

2002-02-01

699

PREAI

Brown, TJ; Mowen, JC; Donavan, DT; Licata, JW

REASSESSING THE IMPACT OF TELEVISION ADVERTISING CLUTTER

JOURNAL OF CONSUMER RESEARCH

IF6.4

1993-06-01

PREAI

BROWN, TJ; ROTHSCHILD, ML

IMPROVING THE MEASUREMENT OF SERVICE QUALITY

JOURNAL OF RETAILING

IF10.2

1993-03-01

626

PREAI

BROWN, TJ; CHURCHILL, GA; PETER, JP

研究方向