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L

Liliana L. Bove

the university of melbourne

29H指数
96论文数
3.8K被引数
收录论文 29
发表时间
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Customers’ tales: Special-request motives and responses to frontline employees’ denials顾客的故事：特殊请求动机及对一线员工拒绝的反应
errJournal of Business Research
IF9.8
err2025-11-24
err0
PREAI
errSijun Wang; Liliana L. Bove; Sharon E. Beatty; Fang-Chi Lu
err分享
err收藏
Doing Difference: The Bright Side, Dark Side, and Unexpected
errAUSTRALASIAN MARKETING JOURNAL
IF3.8
err2023-09-12
err0
errOAAI
errPhipps, Marcus; Lu, Fang-Chi; Bove, Liliana
err分享
err收藏
Perspectives on the History and Future of the Australian and New Zealand Marketing Academy (ANZMAC)
errAUSTRALASIAN MARKETING JOURNAL
IF3.8
err2023-05-12
err1
errOAAI
errBove, Liliana; Murphy, Andrew
err分享
err收藏
The market value of rhetorical signals in technology licensing contracts
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2022-08-01
err6
PREAI
errTruong, Thu (Jordan); Ludwig, Stephan; Mooi, Erik; Bove, Liliana
err分享
err收藏
Viewpoint: shaping resilient service ecosystems in times of crises - a trans-Tasman perspective观点: 在危机时期塑造弹性服务生态系统-跨塔斯曼视角
errJOURNAL OF SERVICES MARKETING
IF4.5
err2022-02-16
err22
PREAI
errFehrer, Julia A.; Bove, Liliana L.
err分享
err收藏
Value proposition dynamics in response to external event triggers
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2021-11-01
err13
errOAAI
errLeroi-Werelds, Sara; Verleye, Katrien; Line, Nathaniel; Bove, Liliana
err分享
err收藏
Communication in the Gig Economy: Buying and Selling in Online Freelance Marketplaces零工经济中的沟通: 在线自由市场中的买卖
errJOURNAL OF MARKETING
IF10.4
err2021-10-16
err33
errOAAI
errLudwig, Stephan; Herhausen, Dennis; Grewal, Dhruv; Bove, Liliana; Benoit, Sabine; de Ruyter, Ko; Urwin, Peter
err分享
err收藏
Building and sustaining an anti-slavery business model: a tale of two fashion brands
errJOURNAL OF STRATEGIC MARKETING
IF3.1
err2021-08-18
err2
PREAI
errMeshram, Kanika; Bhakoo, Vikram; Bove, Liliana L.
err分享
err收藏
The effect of ending disclosure on the persuasiveness of narrative PSAs结尾披露对叙事性psa说服力的影响
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2021-04-01
err4
PREAI
errOrazi, Davide C.; Lei, Jing; Bove, Liliana L.
err分享
err收藏
Learning from Pandemics Past and Present for Service Theory and Practice
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2021-02-25
err6
errOAAI
errSajtos, Laszlo; Bove, Liliana; Bridges, Eileen; Holmqvist, Jonas
err分享
err收藏
What kind of donor are you? Uncovering complexity in donor identity
errPSYCHOLOGY & MARKETING
IF9.1
err2020-09-29
err5
PREAI
errBove, Liliana; Chmielewski, Danielle; Neville, Benjamin A.; Lei, Jing; Nagpal, Anish
err分享
err收藏
The potential of marketing communications to protect social workers in times of crisis
errJOURNAL OF STRATEGIC MARKETING
IF3.1
err2020-09-18
err1
errOAAI
errPervan, Simon; Rayne, Daniel; Bove, Liliana
err分享
err收藏
Restrict, clean and protect: signaling consumer safety during the pandemic and beyond
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-09-17
err74
errOAAI
errBove, Liliana L.; Benoit, Sabine
err分享
err收藏
Value co-destruction: a typology of resource misintegration manifestations
errJOURNAL OF SERVICES MARKETING
IF4.5
err2019-11-25
err82
errOAAI
errLaud, Gaurangi; Bove, Liliana; Ranaweera, Chatura; Leo, Wei Wei Cheryl; Sweeney, Jill; Smith, Sandra
err分享
err收藏
Empathy for service: benefits, unintended consequences, and future research agenda对服务的移情: 好处、意想不到的后果和未来的研究议程
errJOURNAL OF SERVICES MARKETING
IF4.5
err2019-02-11
err64
PREAI
errBove, Liliana L.
err分享
err收藏
Special Issue: Marketing as an Integrator in Integrated Health
errEUROPEAN JOURNAL OF MARKETING
IF5.1
err2018-11-22
err8
errOAAI
errKeeling, Debbie Isobel; Rigby, Michael; de Ruyter, Ko; Bove, Liliana L.; Stern, Philip J.
err分享
err收藏
Went in for Botox and left with a rhinoplasty The ethics of customer relationship marketing practices for non-surgical cosmetic procedures
errMARKETING INTELLIGENCE & PLANNING
IF5.4
err2016-10-03
err8
errOAAI
errVlahos, Aphrodite; Bove, Liliana L.
err分享
err收藏
Empowering social change through advertising co-creation: the roles of source disclosure, sympathy and personal involvement
errINTERNATIONAL JOURNAL OF ADVERTISING
IF5.9
err2015-10-19
err13
PREAI
errOrazi, Davide C.; Bove, Liliana L.; Lei, Jing
err分享
err收藏
The nature and framing of gambling consequences in advertising
errJOURNAL OF BUSINESS RESEARCH
IF9.8
err2015-10-01
err22
PREAI
errOrazi, Davide C.; Lei, Jing; Bove, Liliana L.
err分享
err收藏
Stigmatized service workers in crisis: mitigating the effects of negative media
errJOURNAL OF SERVICE THEORY AND PRACTICE
IF4.4
err2015-09-14
err8
PREAI
errPervan, Simon J.; Bove, Liliana L.
err分享
err收藏

研究方向

暂无研究方向
合作学者
合作期刊
D
Dhruv Grewal
H 指数: 100 · 论文数: 358
L
Lester W. Johnson
H 指数: 57 · 论文数: 378
S
Sharon E. Beatty
H 指数: 55 · 论文数: 159
K
Ko de Ruyter
H 指数: 46 · 论文数: 131
M
Michael J. Zyphur
H 指数: 40 · 论文数: 151
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