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J

Jos Lemmink

Maastricht University

33H指数
118论文数
5.7K被引数
收录论文 24
发表时间
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Service experience lies in the eye of the beholder: contextualizing extant literature toward integrating eye-tracking in service research服务体验在于观者的眼睛: 将现存的文献与服务研究中的眼动追踪相结合
errJOURNAL OF SERVICES MARKETING
IF4.5
err2024-11-04
err0
PREAI
errWetzels, Ruud; Wetzels, Martin; Lemmink, Jos G. A. M.; Grewal, Dhruv; Kuppelwieser, Volker
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Narrate, Act, and Resonate to Tell a Visual Story: A Systematic Review of How Images Transport Viewers叙述，行动和共鸣，讲述一个视觉故事: 图像如何传输观众的系统回顾
errJOURNAL OF ADVERTISING
IF7
err2024-02-20
err3
errOAAI
errNikulina, Olesia; van Riel, Allard C. R.; Lemmink, Jos G. A. M.; Grewal, Dhruv; Wetzels, Martin
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Network analysis of the social media activities around the #TeleCheckAF project围绕 # TeleCheckAF项目的社交媒体活动的网络分析
errEUROPEAN HEART JOURNAL - DIGITAL HEALTH
IF4.4
err2023-11-02
err2
errOAAI
errBetz, Konstanze; Van Haren, Joep; Duncker, David; Manninger, Martin; Lemmink, Jos; Linz, Dominik
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Effects of communication style on relational outcomes in interactions between customers and embodied conversational agents沟通风格对客户与会话主体互动中关系结果的影响
errPSYCHOLOGY & MARKETING
IF9.1
err2023-02-02
err21
errOAAI
errvan Pinxteren, Michelle M. E.; Pluymaekers, Mark; Lemmink, Jos; Krispin, Anna
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Wrinkles in a CSR story: mismatched agendas in fast fashion service brands' CSR reputation
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2022-08-30
err6
errOAAI
errMickelsson, Jacob; van Haren, Joep J. G. M.; Lemmink, Jos G. A. M.
err分享
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Human-like communication in conversational agents: a literature review and research agenda会话代理中的类似人类的交流: 文献综述和研究议程
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2020-03-09
err122
errOAAI
errVan Pinxteren, Michelle M. E.; Pluymaekers, Mark; Lemmink, Jos G. A. M.
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Future service technologies: is service research on track with business reality?
errJOURNAL OF SERVICES MARKETING
IF4.5
err2019-06-18
err55
PREAI
errKunz, Werner H.; Heinonen, Kristina; Lemmink, Jos G. A. M.
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Discounting Humanity: When Consumers are Price Conscious, Employees Appear Less Human
errJOURNAL OF CONSUMER PSYCHOLOGY
IF6.1
err2018-01-09
err31
errOAAI
errHenkel, Alexander P.; Boegershausen, Johannes; Hoegg, JoAndrea; Aquino, Karl; Lemmink, Jos
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Investigating a comparative evaluation approach in explaining loyalty调查解释忠诚度的比较评估方法
errMARKETING INTELLIGENCE & PLANNING
IF5.4
err2017-09-22
err6
PREAI
errJaiswal, Anand Kumar; Lemmink, Jos G. A. M.
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The Social Dimension of Service Interactions: Observer Reactions to Customer Incivility
errJOURNAL OF SERVICE RESEARCH
IF8.6
err2017-01-03
err79
PREAI
errHenkel, Alexander P.; Boegershausen, Johannes; Rafaeli, Anat; Lemmink, Jos
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Service alliances between unequals: the apple does not fall far from the better tree
errJOURNAL OF SERVICE MANAGEMENT
IF7.9
err2015-10-19
err13
PREAI
errBleijerveld, Jeroen F. J.; Gremler, Dwayne D.; Lemmink, Jos G. A. M.
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Futurizing smart service: implications for service researchers and managers未来智能服务: 对服务研究人员和管理人员的启示
errJOURNAL OF SERVICES MARKETING
IF4.5
err2015-09-14
err207
errOAAI
errWuenderlich, Nancy V.; Heinonen, Kristina; Ostrom, Amy L.; Patricio, Lia; Sousa, Rui; Voss, Chris; Lemmink, Jos G. A. M.
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The Best of Both Worlds? Effects of Attribute-Induced Goal Conflict on Consumption of Healthful Indulgences
errJOURNAL OF MARKETING RESEARCH
IF5
err2012-12-01
err85
errOAAI
errBelei, Nina; Geyskens, Kelly; Goukens, Caroline; Ramanathan, Suresh; Lemmink, Jos
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Negative spillover in brand portfolios: Exploring the antecedents of asymmetric effects
errJOURNAL OF MARKETING
IF10.4
err2008-05-01
err175
PREAI
errLei, Jing; Dawar, Niraj; Lemmink, Jos
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Service climate in self-managing teams: Mapping the linkage of team member perceptions and service performance outcomes in a business-to-business setting
errJOURNAL OF MANAGEMENT STUDIES
IF6.4
err2005-12-05
err51
PREAI
errde Jong, A; De Ruyter, K; Lemmink, J
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Moving beyond intuition - Managing allocation decisions in relationship marketing in business-to-business markets
errINDUSTRIAL MARKETING MANAGEMENT
IF7.5
err2004-11-01
err3
errOAAI
errOuwersloot, H; Lemmink, J; de Ruyter, K
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The effect of verbalized emotions on loyalty in written complaints
errTOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE
IF4.8
err2004-09-01
err29
PREAI
errMattsson, J; Lemmink, J; McColl, R
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High-technology service innovation success: A decision-making perspective
errJOURNAL OF PRODUCT INNOVATION MANAGEMENT
IF8
err2004-08-09
err157
errOAAI
errvan Riel, ACR; Lemmink, J; Ouwersloot, H
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Antecedents and consequences of the service climate in boundary-spanning self-managing service teams
errJOURNAL OF MARKETING
IF10.4
err2004-04-01
err146
errOAAI
errde Jong, A; de Ruyter, K; Lemmink, J
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Customer-sales employee encounters: a dyadic perspective
errJOURNAL OF RETAILING
IF10.2
err2002-01-01
err103
PREAI
errvan Dolen, W; Lemmink, J; de Ruyter, K; de Jong, A
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研究方向

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合作学者
合作期刊
D
Dhruv Grewal
H 指数: 100 · 论文数: 360
K
Karl Aquino
H 指数: 67 · 论文数: 216
D
Dominik Linz
H 指数: 65 · 论文数: 693
M
Martin Wetzels
H 指数: 60 · 论文数: 289
K
Ko de Ruyter
H 指数: 60 · 论文数: 237
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